• Resolved fkoomek

    (@fkoomek)


    Hello.
    I recently started to find these errors in my log.
    It happens very irregularly. For example, once a day, once in three days.
    Is this issue related to your plugin?
    Thank you for your help.

    [23-May-2020 20:33:36 UTC] PHP Fatal error:  Uncaught Requests_Exception: cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received in xxx/www/wp-includes/Requests/Transport/cURL.php:422
    Stack trace:
    #0 /xxx/wp-includes/Requests/Transport/cURL.php(177): Requests_Transport_cURL->process_response('', Array)
    #1 /xxx/wp-includes/class-requests.php(379): Requests_Transport_cURL->request('https://graph.i...', Array, NULL, Array)
    #2 /xxx/wp-includes/class-requests.php(231): Requests::request('https://graph.i...', Array, NULL, 'GET', Array)
    #3 /xxx/wp-content/plugins/feed-them-social/includes/feed-them-functions.php(2756): Requests::get('https://graph.i...')
    #4 /xxx/wp-content/plugins/feed-them-social/feeds/instagram/class-fts-instagram-feed.php(579): feedthemsocial\feed_them_social_functions->fts_get_feed_json(Array)
    #5 /www/doc/www. in /xxx/wp-includes/Requests/Transport/cURL.php on line 422
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author slickremix

    (@slickremix)

    Did you also create a ticket on slickremix.com too by chance?

    fkoomek

    (@fkoomek)

    Hello.
    No, I didn’t. Should I?

    Plugin Author slickremix

    (@slickremix)

    Oh ok just checking because we just had another ticket with the same issue and we have not seen this issue in years. So try going to the Settings page, then Global options tab and look for the option near the bottom that says “Fix Internal Server Error”. Let me know if that helps out.

    Spencer

    fkoomek

    (@fkoomek)

    Ok, thanks.
    I ticked the option and I’ll let you know if that helps.

    fkoomek

    (@fkoomek)

    Hello.
    I am unfortunately still getting this error…

    Plugin Author slickremix

    (@slickremix)

    Hey @fkoomek
    Just curious here did you get this resolved? If not try clearing the plugins cache and any other caching plugins you may have activated when looking at the feed page you can do this by clicking the “Feed Them Social” button in your admin bar at the top of the site or do so on the “Settings” page of our plugin in your WordPress install’s dashboard.

    Let us know if this helped.

    Thanks,
    Justin

    Hello.
    No, I didn’t.
    I had to disable your plugin and replace it by another.
    It was just breaking my site.
    And I already tried the steps you mention.

    Plugin Author slickremix

    (@slickremix)

    sorry to hear! Glad you found a solution though.

    Have a great rest of your day,
    Justin

Viewing 8 replies - 1 through 8 (of 8 total)
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