Title: CTX FEED UPDATES!!! Last modified: August 6, 2021 --- # CTX FEED UPDATES!!! * [itsnthn12](https://wordpress.org/support/users/itsnthn12/) * (@itsnthn12) * [4 years, 10 months ago](https://wordpress.org/support/topic/ctx-feed-updates/) * Hello, I’m having the same problem with the update deleting my products off my feed. Can someone tell me how to remove the latest update and go back to the . 17 version. Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [WebAppick](https://wordpress.org/support/users/wahid0003/) * (@wahid0003) * [4 years, 10 months ago](https://wordpress.org/support/topic/ctx-feed-updates/#post-14742169) * Hello [@itsnthn12](https://wordpress.org/support/users/itsnthn12/) * Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that. * Please go to **CTX Feed > Status**, click on the **Copy Status** button at the bottom of the page and paste the status here. * Thread Starter [itsnthn12](https://wordpress.org/support/users/itsnthn12/) * (@itsnthn12) * [4 years, 10 months ago](https://wordpress.org/support/topic/ctx-feed-updates/#post-14742217) * ``` WooCommerce Version: 5.5.2 - You are using the latest version of WooCommerce. Product Types: ☞ Simple Product [simple] ☞ Grouped Product [grouped] ☞ External/Affiliate Product [external] ☞ Variable Product [variable] Total Products: WP Query: 182 WC Product Query: 182 Both Query: 182 Product Total by Types. ☞ Simple Product: 7 ☞ Variable Product: 175 ☞ Product Variations: 1566 Product Per Batch: 200 Product Query Type: WC_Product_Query Default Customer Location: Default Customer Location Store Address 11625 Custer Rd Frisco US:TX 75035 Multi Language Site: No Multi Currency Site: No WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here. WP CRON: Ok Upload Directory: Ok - Writable. Cache Plugin Installed: WP-Optimize - Clean, Compress, Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching? WordPress Multi Site: No Home Url: https://www.itsnthn.com Site Url: https://www.itsnthn.com Version: 5.5.2 Log Directory: /home/wp_dy2t8w/itsnthn.com/wp-content/uploads/wc-logs/ Log Directory Writable: Yes WP Version: 5.8 WP Multisite: No WP Memory Limit: 300 MB WP Debug Mode: No WP Cron: Yes Language: en_US Server Info: Apache Php Version: 7.4.15 Php Post Max Size: 650 MB Php Max Execution Time: 500 Php Max Input Vars: 3.91 KB Curl Version: 7.58.0, OpenSSL/1.1.1 Suhosin Installed: No Max Upload Size: 512 MB Mysql Version: 5.7.29 Mysql Version String: 5.7.29-log Default Timezone: UTC Fsockopen Or Curl Enabled: Yes Soapclient Enabled: Yes Domdocument Enabled: Yes Gzip Enabled: Yes Mbstring Enabled: Yes Remote Post Successful: Yes Remote Post Response: 200 Remote Get Successful: Yes Remote Get Response: 200 Braga: 1.0.4 (Latest:0) Redux (Redux.io, Extendify): 4.1.29 (Latest:4.2.11) Akismet Anti-Spam (Automattic): 4.1.10 Contact Form 7 (Takayuki Miyoshi): 5.4.2 DreamHost Automated Migration (DreamHost): 4.62 DreamHost Panel Login (DreamHost, danielbachhuber): 1.0.0 Discount Rules and Dynamic Pricing for WooCommerce (Asana Plugins): 5.2.0 Facebook for WooCommerce (Facebook): 2.6.1 Flexible Shipping (WP Desk): 4.7.1 Google Analytics for WordPress by MonsterInsights (MonsterInsights): 7.18.0 Jetpack (Automattic): 10.0 WPBakery Page Builder (Michael M - WPBakery.com): 6.7.0 Google Ads & Marketing by Kliken (Kliken): 1.0.7 Mailchimp for WooCommerce (Mailchimp): 2.5.2 MC4WP: Mailchimp for WordPress (ibericode): 4.8.6 Mega Main Menu (MegaMain.com): 2.2.0 Popup Builder (Sygnoos): 4.0.1 Printful Integration for WooCommerce (Printful): 2.1.25 Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.5 Slider Revolution WP Gallery Add-On (ThemePunch): 2.0.3 Slider Revolution (ThemePunch): 6.5.2 (Latest:6.5.5) Import Sample Data (Roadthemes): 1.1 RoadThemes Helper (RoadThemes): 1.0.0 Simple Local Avatars (Jake Goldman, 10up): 2.2.0 Templatera (WPBakery): 1.1.12 Advanced Editor Tools (previously TinyMCE Advanced) (Automattic): 5.6.0 TP WooCommerce Product Gallery PRO (TP Plugins): 2.1.0 UpdraftPlus - Backup/Restore (UpdraftPlus.Com, DavidAnderson): 1.16.59 CTX Feed (WebAppick): 4.4.19 Widget Importer & Exporter (ChurchThemes.com): 1.6 WooCommerce AvaTax (SkyVerge): 1.12.0 (Latest:1.13.1) WooCommerce PayPal Checkout Gateway (WooCommerce): 2.1.2 WooCommerce Stripe Gateway (WooCommerce): 5.3.0 WooCommerce Payments (Automattic): 2.8.2 WooCommerce Quaderno (Quaderno): 1.23.7 WooCommerce Shipping & Tax (WooCommerce): 1.25.17 WooCommerce (Automattic): 5.5.2 WooCommerce Helper (WooCommerce): 1.7.2 Wordfence Security (Wordfence): 7.5.4 WP Mail SMTP (WPForms): 2.9.0 (Latest:3.0.2) WP-Optimize - Clean, Compress, Cache (David Anderson, Ruhani Rabin, Team Updraft): 3.1.12 Smush Pro (WPMU DEV): 3.8.8 WPForms Lite (WPForms): 1.6.8.1 WPMU DEV Dashboard (WPMU DEV): 4.11.2 YITH WooCommerce Compare (YITH): 2.5.3 YITH WooCommerce Wishlist (YITH): 3.0.25 Feed Files https://www.itsnthn.com/wp-content/uploads/woo-feed/facebook/csv/fb.csv Fatal Errors No Logs Found. ``` * Thread Starter [itsnthn12](https://wordpress.org/support/users/itsnthn12/) * (@itsnthn12) * [4 years, 10 months ago](https://wordpress.org/support/topic/ctx-feed-updates/#post-14752809) * Are you able to help me? I’m still having the same issue * Plugin Author [WebAppick](https://wordpress.org/support/users/wahid0003/) * (@wahid0003) * [4 years, 10 months ago](https://wordpress.org/support/topic/ctx-feed-updates/#post-14752934) * [@itsnthn12](https://wordpress.org/support/users/itsnthn12/) We are still working on the issue. Until we finish, you can use the old version 4.4.17. * Download the 4.4.17 from this link: [https://downloads.wordpress.org/plugin/webappick-product-feed-for-woocommerce.4.4.17.zip](https://downloads.wordpress.org/plugin/webappick-product-feed-for-woocommerce.4.4.17.zip) * Plugin Author [WebAppick](https://wordpress.org/support/users/wahid0003/) * (@wahid0003) * [4 years, 10 months ago](https://wordpress.org/support/topic/ctx-feed-updates/#post-14775567) * Hello [@itsnthn12](https://wordpress.org/support/users/itsnthn12/) * We have solved the issue. Please update the plugin to its latest version. Go to CTX Feed > Settings, set the Variation Query Type to Variable Dependable and regenerate the feed again. * Thread Starter [itsnthn12](https://wordpress.org/support/users/itsnthn12/) * (@itsnthn12) * [4 years, 10 months ago](https://wordpress.org/support/topic/ctx-feed-updates/#post-14778220) * Hello this has not solved my issue with my feed. It is still not loading or gathering my products. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘CTX FEED UPDATES!!!’ is closed to new replies. * ![](https://ps.w.org/webappick-product-feed-for-woocommerce/assets/icon-256x256. gif?rev=3346213) * [Product Feed Manager for WooCommerce – CTX Feed – Support 220+ Shopping & Social Channels](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/reviews/) * 6 replies * 2 participants * Last reply from: [itsnthn12](https://wordpress.org/support/users/itsnthn12/) * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/ctx-feed-updates/#post-14778220) * Status: not resolved