Support » Plugin: The Events Calendar » csv import

  • Resolved richardbb

    (@richardbb)


    Hi!

    I’m trying to import some events with a CSV file. We had a smooth process for a while but we are now hit with the following error message (French):

    Les champs suivants sont requis pour lancer l’importation :
    Date de début de l’évènement

    Which roughly transtales to:

    The following fields are required for import: Event start date

    Everything shows up smoothly up to the preview screen. Then, the import is set at pending and nothing is imported.

    I tried multiple date formats (YYYY-MM-DD, DD/MM/YYYY, MM/DD/YYYY) and my headers seem just fine. Here’s a one line sample:

    EVENT NAME,VENUE NAME,ORGANIZER NAME,START DATE,START TIME,END DATE,END TIME,ALL DAY EVENT?,CATEGORIES,EVENT COST,EVENT PHONE,EVENT WEBSITE,SHOW MAP LINK?,SHOW MAP?,EVENT DESCRIPTION
    La marche de l’empereur,Concept Ekilibre,Concept Ekilibre,8/6/2018,,8/6/2018,,TRUE,WOD,,(819) 542-1610,http://www.conceptekilibre.com/,,,”<p align=center><span style=’font-size:25.0pt;font-family:””Arial””,sans-serif;color:#0082C8′>La marche de l’empereur</span></p>
    <p align=center><span style=’font-size:16.0pt;font-family:””Arial””,sans-serif;color:#blue’></span></p>

    I also tried importing one line from the sample file and it doesn’t work either. Any clues?

    Richard

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey there @richardbb!

    Thanks for reaching out — sorry to hear that you are experiencing difficulties.

    Can you share the file that you are trying to import?

    Sometimes other plugins can interfere with the import process, it might be worth disabling any other than The Events Calendar.

    Take care,
    Ed 🙂

    Thread Starter richardbb

    (@richardbb)

    Hi Ed,

    Thanks for your time.

    I don’t know how to attach a file to this post but here’s a link to the file on dropbox:
    https://www.dropbox.com/sh/nwk9n393ntectvw/AABFUp6NTiijwOOimXecIjXKa?dl=0

    Richard

    Thanks for that Richard!

    Notice that when you click preview, you are given a table with select boxes above it. The Events Calendar tries to match your fields up to the ones that it’s looking for, but sometimes you need to assign them yourself → http://p.tri.be/xIPnDo

    Also note how venue name, organizer and start date are set to do not import. This is the issue here, for each of those, select the proper item (don’t forget to scroll to the right for the rest). You’ll notice that some of those have been selected for you.

    Hope that helps!

    Thread Starter richardbb

    (@richardbb)

    Wow… thanks Ed! Since we didn’t change anything in our code or process, I would never have looked at these settings.

Viewing 4 replies - 1 through 4 (of 4 total)
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