Title: CSV export doesn’t work on Firefox
Last modified: July 1, 2021

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# CSV export doesn’t work on Firefox

 *  Resolved [realansgar](https://wordpress.org/support/users/realansgar/)
 * (@realansgar)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/csv-export-doesnt-work-on-firefox/)
 * Hi,
 * after users registered for an event, I want to export their data to a CSV file.
   Unfortunately, after selecting all users and clicking the “Export csv” button,
   nothing seems to happen. In Chrome, the button works and opens a Download dialogue
   box, but an error is displayed in the developer console:
    `Resource interpreted
   as Document but transferred with MIME type text/csv: "[website domain ...]/wp-
   admin/edit.php?post_type=tribe_events&page=registrations-for-the-events-calendar&
   v=grid&qtype=upcoming&with=with&off=0&start=2021-07-01+20%3A11%3A33&tab=single&
   id=279".` Maybe this error message is a clue to why Firefox doesn’t show a Download
   box.
 * Best regards

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [roundupwp](https://wordpress.org/support/users/roundupwp/)
 * (@roundupwp)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/csv-export-doesnt-work-on-firefox/#post-14619565)
 * Hi relansgar,
 * Sorry for any issue! I haven’t had anyone else report something like this. So
   in either browser, does anything happen or do you get a blank page? You mentioned
   that the button “works” but does that just mean that you can click it and something
   happens or do you get the .csv file?
 * Thanks!
 * – Craig
 *  Thread Starter [realansgar](https://wordpress.org/support/users/realansgar/)
 * (@realansgar)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/csv-export-doesnt-work-on-firefox/#post-14619660)
 * Hi Craig,
 * clicking the button in my Firefox instance seems to do nothing. Devtools show
   that a request is sent and the correct csv data is received. But no Firefox dialogue
   that prompts to save that file somewhere shows up.
 * I’ve restarted Firefox in Troubleshooting Mode, which temporarily disables extensions,
   themes and reverts settings to default. In that case, the download popup shows
   up.
 * Back in my normal Firefox installation, I’ve manually disabled all extensions
   to rule them out and toggled some settings around but still no luck. I’m at a
   loss. But since I’m the first person to report this, it probably has to do something
   with my specific settings…
 * Best regards
 *  Plugin Author [roundupwp](https://wordpress.org/support/users/roundupwp/)
 * (@roundupwp)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/csv-export-doesnt-work-on-firefox/#post-14622336)
 * I wonder if something in the actual content of the csv that is generated is causing
   an issue. Would it be possible to create a very plain test event to see if it
   helps? So you would want to try the following when creating the event:
 * – Event title should be “Test”
    – Venue title should be “Test” – Start and end
   date should be in a plain format – No registrations, just export an empty event.
   If you could change the labels of the form fields for a moment to something plain
   that would be helpful.
 * You could also try disabling other plugins and switching themes to make sure 
   these aren’t adding something to the export before it is generated.
 *  Thread Starter [realansgar](https://wordpress.org/support/users/realansgar/)
 * (@realansgar)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/csv-export-doesnt-work-on-firefox/#post-14632055)
 * I recently noticed that other downloads, for instance an attachment in Discord
   which opens in the browser, were not working. After “refreshing” Firefox the 
   downloads work again. So it probably wasn’t an issue with your plugin after all.
   Thank you though.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘CSV export doesn’t work on Firefox’ is closed to new replies.

 * ![](https://ps.w.org/registrations-for-the-events-calendar/assets/icon-256x256.
   png?rev=3518819)
 * [Registrations for the Events Calendar - Event Registration Plugin](https://wordpress.org/plugins/registrations-for-the-events-calendar/)
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 * 4 replies
 * 2 participants
 * Last reply from: [realansgar](https://wordpress.org/support/users/realansgar/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/csv-export-doesnt-work-on-firefox/#post-14632055)
 * Status: resolved