Support » Plugin: Import Export WordPress Users and WooCommerce Customers » CSV corrupted or messed up when export!

  • Resolved RickHN

    (@rchinchilla)


    When I export users with this plugin it generate a .CSV file but it content is totally messed up like encripted with several ASCII symbols and characters.

    Some advice?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author webtoffee

    (@webtoffee)

    Hi @rchinchilla,

    The export CSV is UTF-8 encoded. Ensure that you are viewing it in the same encoding. Please try opening it using LibreOffice application which lets you choose the encoding while opening the file.

    Thread Starter RickHN

    (@rchinchilla)

    Mmmm…. so There is no solution for this issue?.

    Do I have make that process every time?

    Plugin Author webtoffee

    (@webtoffee)

    Hi @rchinchilla,

    We just released a new version for the plugin with a fix for the issue. Please update the plugin and try exporting.

    Let us know how it goes.

Viewing 3 replies - 1 through 3 (of 3 total)
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