Support » Fixing WordPress » CSS weird bug

  • Hi,

    recently I had a problem with my Shop page (link above). The page suddenly has majority of empty area but it works sometimes (then another bug activates after Shop problem dissapears…).

    Anyway, I have been trying to solve it for last 5 days without any progress. My (SiteGround) host told me this after a lot of tickets:

    “Adem Sherifov
    Support GuruPosts: 4427Posted On 7 Oct, 2017 12:53 CDT
    Thank you for getting back Josip,

    I have checked the backend and the shop page in particular but could not see anything that would explain the white page issue. I have tried changing the php version of the application but to no avail.

    However, I discovered that the issue is caused by the second application inside the public_html/sailboatrc.com folder. That was also the reason why you had a redirect inside the .htaccess to that subfolder. Please note that all missing css files are at the following directory:

    Code:
    /home/josipm22/public_html/sailboatrc.com/wp-content/uploads/fusion-scripts

    While they need to be at /home/josipm22/public_html/wp-content/uploads/fusion-scripts.

    What you can do in order to resolve the issue is copy the css files from the previous location to /home/josipm22/public_html/wp-content/uploads/fusion-scripts. This is quite a custom setup, so we would advise you to consult with a professional developer with extensive knowledge in WordPress and also maybe in the fusion plugin you have used, in order to properly configure the website.

    Best Regards,

    Adem Sherifov
    Technical Support Team”

    [redacted]

    Anybody, help, please?! I have more “curious data and history of this weird bug which suddenly appeared because my Shop page was forking several days without any problem, if you need I can c/p my conversations with my host support…

    With regards,

    Josip M.

    • This topic was modified 2 years, 1 month ago by  Steve Stern. Reason: fixed up formatting, removed contact stuff

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Did you identify which plugin caused the problem? It should simply be a matter of re-enabling the plugins one-by-one until you find the one plugin that is to blame.

    josipwp

    (@josipwp)

    Yes I did, it seems that WooCommerce is making problems. I need to use the old one, but then my customers get this message at checkout:

    Warning: unserialize() expects parameter 1 to be string, array given in /home/josipm22/public_html/sailboatrc.com/wp-content/plugins/woocommerce-composite-products/includes/wc-cp-functions.php on line 223

    and it doesn’t matter that their order is processed, they are confused and they think that the order is stopped.

    And also I have that same problem whenever someone types exactly [www.sailboatrc.com] they get double link loaded http://www.sailboatrc.com/sailboatrc.com and of course, this message;

    Oops, This Page Could Not Be Found!
    404

    I tried to delete the second buildup (copy) of my page at the host and copy paste the working plugins folder instead of the remaining one so that my shop works and so that my homepage works also, but the problem with shop remains and I have working homepage then (once I edit the .htaccess file into a default wordpress now.)

    We will see what will happen after the wordpress updated now, maybe in few days something will work better, I will try and tell you here but this is getting very disturbing now! 🙁

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    I recommend reporting the problem at https://wordpress.org/support/plugin/woocommerce so the plugin’s developers and support community can help you with this.

Viewing 3 replies - 16 through 18 (of 18 total)
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