CSS popup not working

  • Resolved Perfect10Design

    (@perfect10design)


    2 years, 7 months ago

    Hi, since your update to your popup plugin it does not work. I cloned a popup that works fine and then altered the content, then added the MUSTERPAKET ANFRAGEN</button> and it does not function. If I change the id to an original one from prior update it works. The cloning does not work correctly as I have done a comparrison with a working one and a cloned and the settings are all the same but popup does not trigger.

    On the page referance given the new popup is the button “REQUEST SAMPLE PACK” and the original one that is functioning is “DOWNLOAD CASE STUDY”.

    Please let me know what is done wrong.

    The page I need help with: [log in to see the link]

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  • Thread Starter Perfect10Design

    (@perfect10design)

    2 years, 7 months ago

    Ok- I repaired this.

    The solution is that if you have previous popups created and try clone, then it will not work. but if you manually add new and copy the settings across then all will work.

    The issue is that in the clone process it does not clone the “display” or “event” rules across correctly.

    Sygnoos Support

    (@sygnoossupport)

    2 years, 7 months ago

    Dear @perfect10design ,

    Thanks a lot for getting in touch.

    We are glad you have figured that out and will surely take your notice into consideration.

    Best,
    Popup Builder Team

Viewing 2 replies - 1 through 2 (of 2 total)
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