Support » Plugin: Hummingbird – Speed Up WordPress » CSS files will not load

  • Resolved Paweł Patyk

    (@paulmike)


    Hello,
    Every few days, CSS files will not load on the page.
    It helps to clear the cache, but I do not intend to do it every few days manually…

    What is the cause of this problem?

    • This topic was modified 1 year, 5 months ago by  Paweł Patyk.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Anton Vanyukov

    (@vanyukov)

    Hi @paulmike,

    Do you have any theme/plugin updates during this time? Do you know which css files are not being loaded?

    Best regards,
    Anton

    Do you have any theme/plugin updates during this time?

    No.

    Do you know which css files are not being loaded?

    I guess all the styles (and scripts) do not load and show the same 404 errors in the console:
    https://1drv.ms/i/s!AuupU8U-jg8VgrFdTUdUw7_uNxVeDQ

    The site is loading very slowly.
    The problem is visible in Google Chrome.

    • This reply was modified 1 year, 5 months ago by  Paweł Patyk.
    Plugin Author Anton Vanyukov

    (@vanyukov)

    @paulmike,

    I remember seeing a similar issue a while back. But I can’t quite remember if it was related to file permissions or some outdated records in the database… So let’s check both. For these tests you should turn minification OFF.

    1. Run the following query in SQL (your host should have some control panel, maybe phpMyAdmin or something similar):

    SELECT COUNT(*) FROM wp_posts WHERE post_type = 'wphb_minify_group';

    With disabled minification you should see 0 as a result.

    2. For file permissions, the easiest way to check is activate page caching in Hummingbird and see if it is working. It’s going to run all necessary tests on the filesystem and if page caching is working, it’s probably not a filesystem issue.

    I suggest that we try running the above tests first.

    Best regards,
    Anton

    Ad. 1. Result: 0.

    Ad. 2. “Page caching is currently active.”

    Plugin Author Anton Vanyukov

    (@vanyukov)

    Hi @paulmike,

    I would need to do some debugging. Could you please contact us via our secure contact form https://premium.wpmudev.org/contact/#i-have-a-different-question :

    – The subject line should contain only: ATTN: Anton Vanyukov
    – Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
    – Link back to this thread

    IMPORTANT: Please make sure you select “I have a different question” for your topic, so it doesn’t go to the support forums.

    Best regards,
    Anton

Viewing 5 replies - 1 through 5 (of 5 total)
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