Title: CSS conflict? Last modified: August 21, 2016 --- # CSS conflict? * [sunkissmarc](https://wordpress.org/support/users/sunkissmarc/) * (@sunkissmarc) * [11 years, 10 months ago](https://wordpress.org/support/topic/css-conflict-8/) * I recently updated to WP 3.9.1 and have had problems with TB ever since. Primarily with displaying the widget but there may also be a conflict problem with another plugin. I haven’t narrowed down the problem yet but before I jump to conclusions I want to completely remove TB and then reinstall it. My question is if I remove TB will I lose my testimonials? Thanks, Mark * [https://wordpress.org/plugins/testimonial-basics/](https://wordpress.org/plugins/testimonial-basics/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [11 years, 10 months ago](https://wordpress.org/support/topic/css-conflict-8/#post-5123860) * Yes, Deleting the plugin removes the database table which is where you have your testimonials stored. * What is your site address so I can take a look? * Thread Starter [sunkissmarc](https://wordpress.org/support/users/sunkissmarc/) * (@sunkissmarc) * [11 years, 10 months ago](https://wordpress.org/support/topic/css-conflict-8/#post-5123869) * Hi Kevin, The site address is: [http://www.sunkissvillas.com](http://www.sunkissvillas.com) but at the moment I have TB disabled because it was causing problems. The widget( set on rotate all) didn’t display as a rotation, only as a long list of testimonials. I also had a site visitor tell me that my site was down last night for a bit and I was concerned that it was related to this issue. That’s why I disabled it. The strange thing is that yesterday I enabled TB again (after a few days) and it seemed to work fine for an hour. Then it did what I described. I am happy to work with you on this so let me know how I can help. Thanks, Mark * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [11 years, 10 months ago](https://wordpress.org/support/topic/css-conflict-8/#post-5123905) * Can you turn it on so I can take a look at it? * Thread Starter [sunkissmarc](https://wordpress.org/support/users/sunkissmarc/) * (@sunkissmarc) * [11 years, 10 months ago](https://wordpress.org/support/topic/css-conflict-8/#post-5123937) * I’ve turned it on but it hasn’t made it through the pipeline on my end yet. I will check it in 30 minutes or so. Let me know what you see and if it breaks. * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [11 years, 10 months ago](https://wordpress.org/support/topic/css-conflict-8/#post-5123942) * I’ve been looking at the site for an hour or so and haven’t noticed any problems with the widget slider. * When the slider stops working it is typically a problem with jQuery. Sometimes when you update to a new version of WordPress the jQuery version used by WordPress is also updated. Any plugin that uses jQuery can cause it to stop running and you would see the testimonial widget slider stop working. * To troubleshoot (If the problem re-occurs): * 1)De-activate all plugins except Testimonial-basics. DO NOT DELETE THEM….just de-activate them. 2)Check to see if Testimonial Basics is now working properly. 3)If it is working properly, then reactivate the plugins one at a time, checking the testimonial display each time until you find the problem plugin. 4)Once you find the plugin that is causing the problem, you can look for a replacement. 5)Let me now if you found a plugin and which one it is so I may take a look at it. * That said I dug a little deeper and noticed a few things. It looks like you have 2 versions of jQuery and jQuery UI being loaded….not a good practice. Version 1.7.2 of jQuery is being loaded from the World Village plugin and 1.11.0 from WordPress. * Plugins or Themes should not load their own jQuery files or jQuery UI files, but use the latest files supplied by WordPress. * I also ran a HTML check on a few pages, and have noticed quite a few errors ( 25-50). A CSS check shows over 400 errors in the css files loaded. Though I doubt these are the problems, they should be cleaned up. * I am also a bit puzzled about the Testimonial page. You have re-activated the plugin yet the Testimonial Basics Shortcodes are not executing? * Thread Starter [sunkissmarc](https://wordpress.org/support/users/sunkissmarc/) * (@sunkissmarc) * [11 years, 9 months ago](https://wordpress.org/support/topic/css-conflict-8/#post-5123975) * Hi Kevin, Thanks for the analysis and feedback. I will look into the problems you mentioned. When I woke up this morning the first thing I did was check the site and it gave me a 502 error but when I refreshed it was EXCEPT that the TB widget on the front page was again displaying a long list of testimonials. Also the World-Village search box widget isn’t displaying properly. It is still that way now. I will leave it that way for a little bit so you can look at it again before I start disabling plugins. Thanks, Mark * Thread Starter [sunkissmarc](https://wordpress.org/support/users/sunkissmarc/) * (@sunkissmarc) * [11 years, 9 months ago](https://wordpress.org/support/topic/css-conflict-8/#post-5123976) * BTW, the problem only seems to be on the front page. The testimonials page is displaying all the testimonials now and all CSS looks correct. * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [11 years, 9 months ago](https://wordpress.org/support/topic/css-conflict-8/#post-5123992) * I’m not an expert in these errors, I let google be the expert:) * “The 502 Bad Gateway error is usually a network error between servers on the Internet, meaning the problem is not with your PC or Internet connection.” * It is possible that because you are hot linking to jQuery, this server connection problem, prevents jQuery from loading on a page load and causes the problem with testimonial basics. The fact that the slider works sometimes but not others points at a problem not specific to Testimonial Basics. * Again, I would look at why different versions of jQuery are being loaded through hotlinks instead of using the one with WordPress. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘CSS conflict?’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/testimonial-basics_312d05.svg) * [Testimonial Basics](https://wordpress.org/plugins/testimonial-basics/) * [Frequently Asked Questions](https://wordpress.org/plugins/testimonial-basics/#faq) * [Support Threads](https://wordpress.org/support/plugin/testimonial-basics/) * [Active Topics](https://wordpress.org/support/plugin/testimonial-basics/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/testimonial-basics/unresolved/) * [Reviews](https://wordpress.org/support/plugin/testimonial-basics/reviews/) * 8 replies * 2 participants * Last reply from: [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/css-conflict-8/#post-5123992) * Status: not resolved