Support » Plugin: CryptX » CryptX/Envira Gallery Albums issue

  • I am having an issue with CryptX and the Envira Gallery Albums plugin. When both are being used, the Envira Gallery Albums display as blank pages. I was getting around this temporarily by adding the IDs of the albums to CryptX’s Excluded Post IDs list. However, I’m noticing that each time that I add a new Album, that field now gets reset or erased for some reason. Whatever album ID that I most recently added to the list somehow gets removed even though I am not even going into the CryptX plugin settings.

    Has anyone else encountered this issue? I am able to work around it by just going in and re-applying my list of excluded IDs, but I am adding a lot of Albums to the website and having to remember to go in and make these adjustments each time makes it a bit more difficult.


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  • Plugin Author Ralf Weber


    Hi Wil,

    thanks for your post. I tried to recreate your problem by installing a fresh WordPress with only CryptX and Envira gallery installed and activated. But I haven’t the problem with a blank gallery page.

    To solve your problem, can you send me some more details, like other activated plugins, the theme which is used? Maybe you will provide me a link to a page, where I can see it.

    Kind regards

Viewing 1 replies (of 1 total)
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