Title: Cropping issue
Last modified: September 12, 2018

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# Cropping issue

 *  [nonenoknow](https://wordpress.org/support/users/chtrede/)
 * (@chtrede)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/cropping-issue-2/)
 * Hi there,
 * I am setting up a theme which has (as 99% of the themes) a logo as well as an
   icon (favicon) option. When I upload the logo it WP prompts me to crop the image,
   which results in an error “There has been an error cropping your image”. Cropping
   works with any other aspect, e.g. the favicon/icon. I also checked with different
   other themes and it is the same problem.
 * Any idea?
 * Thanks a lot
    C
 * P.S.I am aware of all the other topics with regard to cropping, but they do not
   help, as cropping is partly not working, so it cannot be a server issue with 
   regard to e.g. a missing library.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/)
 * (@tobifjellner)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/cropping-issue-2/#post-10680683)
 * What file format does your image have? svg or multi-frame gif may not crop easily…
 * Or can you check what size is needed by the theme and crop the image already 
   before uploading?
 *  Thread Starter [nonenoknow](https://wordpress.org/support/users/chtrede/)
 * (@chtrede)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/cropping-issue-2/#post-10680940)
 * no matter if I use jpg, gif, png… and it only does not crop with logo, all other
   cropping works with the very same image and size.
 *  Moderator [tobifjellner (Tor-Bjorn “Tobi” Fjellner)](https://wordpress.org/support/users/tobifjellner/)
 * (@tobifjellner)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/cropping-issue-2/#post-10680975)
 * > …does not crop with logo…
 * Are you referring to the favicon here? Or a separate logo somewhere in the header
   of the page?
 *  [danthefan](https://wordpress.org/support/users/danthefan/)
 * (@danthefan)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/cropping-issue-2/#post-10681781)
 * I might be totally wrong, but i smell a file permissions problem.
 *  Thread Starter [nonenoknow](https://wordpress.org/support/users/chtrede/)
 * (@chtrede)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/cropping-issue-2/#post-10683450)
 * > Are you referring to the favicon here? Or a separate logo somewhere in the 
   > header of the page?
 * Logo in template – favicon works.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cropping issue’ is closed to new replies.

## Tags

 * [cropping](https://wordpress.org/support/topic-tag/cropping/)
 * [logo](https://wordpress.org/support/topic-tag/logo/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [nonenoknow](https://wordpress.org/support/users/chtrede/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/cropping-issue-2/#post-10683450)
 * Status: not resolved

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