Support » Plugin: Cropnote » Cropnote note saving comments, author info or gravatar

  • Ive installed cropnote and am using alongside next gen gallery. I am able to add a note but when i go back to the image the notes have dissapeared and are not showing the note, author info and gravatar.

    Im completely stumped – i love this plug in and the potential but i really need help in saving new notes. Please advise

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  • Plugin Author jrmeadows2


    Hi Jockyc,

    This behavior is normally seen when the installation of the plugin didn’t work correctly, because then the database isn’t setup right. I noticed you started another thread about a fatal error, and that’s probably what’s causing this problem. I’m going to focus on solving that one first, and then, hopefully, this one will go away.


    the plugin seems great but I have the same problem as jockyc. After adding notes, the notes dissapear after going back. I am using wordpress 3.4 and the last version 1.0.4. I am a newbie in wordpress so if there something very obvious(to you) to do please inform me. Thanks

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