Crooks and thieves. Stole my money with Stripe.

  • d095614

    (@d095614)


    2 months ago

    Crooks and thieves. Stole my money along with Strype.
    Some scammer made a small purchase of a digital product (book) for 8 euros on my website. Then when he received the book he created a dispute. In response to the claim, evidence of customer abuse was provided, but even before then Stripe stole 15 euros + 8 euros from my account.
    And yes, Srtype script is executed on every page of the site, even not related to payment and is the strongest brake of the site.

    • This topic was modified 2 months ago by d095614.
    • This topic was modified 2 months ago by d095614.
Viewing 1 replies (of 1 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    1 month, 4 weeks ago

    Hi there!

    In terms of disputes, it is important to note that when a customer initiates a chargeback, the resolution is handled by the card issuer, not WooPayments or Stripe. If a dispute is raised, a non-refundable dispute fee is charged by the card issuer, which is passed to the merchant. However, if the dispute is resolved in your favor, both the dispute fee and the original transaction amount are refunded to you. More information about this process is available here.

    Srtype script is executed on every page of the site, even not related to payment and is the strongest brake of the site.

    We’re happy to further investigate this for you. Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum review, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 1 replies (of 1 total)
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