Title: Cron task not running Last modified: April 19, 2019 --- # Cron task not running * Resolved [DBMKLTD](https://wordpress.org/support/users/dbmkltd/) * (@dbmkltd) * [7 years ago](https://wordpress.org/support/topic/cron-task-not-running/) * Hello- I love this plugin, and the manual upload works great! However, I cannot get a cron job to run. I have found the other cron thread that mentioned checking WP-Crontrol, I have downloaded that and see other corn jobs running, but see nothing for “Import Users from CSV” on the WP-Cron Events. * My settings in the Import Users from CSV > Cron import- are: * Activate periodical import? CHECKED Path of file that are going to be imported: CONFIRMED Period: 1 MINUTE Send mail when using periodical import?: CHECKED * And then after letting sit for bit, I see: Log – Last actions of schedule task: No tasks done yet. * Your help is much appreciated. * Thanks! Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [7 years ago](https://wordpress.org/support/topic/cron-task-not-running/#post-11448605) * [@dbmkltd](https://wordpress.org/support/users/dbmkltd/); * Good evening, the problems seems to be the WordPress cron. Try to configure WordPress cron to use your hosting cron. * Look in Google for something like “configure WordPress cron” and do it. It will work better. * Unless you do it, WordPress cron only will execute when a user visit the page( this is how HTTP works) and sometimes it won’t work. * Thread Starter [DBMKLTD](https://wordpress.org/support/users/dbmkltd/) * (@dbmkltd) * [7 years ago](https://wordpress.org/support/topic/cron-task-not-running/#post-11450341) * Thanks for the quick reply Javier. I was abel to find specific instructions from our hosting provider for this. However, after it was setup- that still dod not work. It does not look like the problem is the cron running, but the job being added to cron task list to begin with. I am using WP Crontrol to diagnose. * Any suggestions? Thanks! * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [7 years ago](https://wordpress.org/support/topic/cron-task-not-running/#post-11451373) * [@dbmkltd](https://wordpress.org/support/users/dbmkltd/), * This is really strange. Maybe the cron try to execute and it thorws some errors. * Have you seen the errorlog? * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [7 years ago](https://wordpress.org/support/topic/cron-task-not-running/#post-11494585) * As there is no new message, I will close this thread. * Thread Starter [DBMKLTD](https://wordpress.org/support/users/dbmkltd/) * (@dbmkltd) * [6 years, 11 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-11601829) * Hi Javier- I’m still troubleshooting this. I was able to get the cron to run correctly, but only when the file path is on my local FTP. The cron does not seem to run when the path is set to use a Google Sheet URL. * Can the plugin pull the CSV from an outside source- like Google Sheets, or a CSV file in Dropbox, or AWS, or other, or does the file HAVE to be /wp-content/ uploads/test.csv? * Your help is much appreciated! * Thanks! * thomas. * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [6 years, 11 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-11602973) * [@dbmkltd](https://wordpress.org/support/users/dbmkltd/), * Currently plugin only is able to read a file from the system where the plugin is installed. * If you want to download a CSV from an external source and then import it, as you tell me, we can do it but we would need support to make this new feature. * If you are interested, ask us directly to contacto AT codection DOT com. * Thread Starter [DBMKLTD](https://wordpress.org/support/users/dbmkltd/) * (@dbmkltd) * [6 years, 11 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-11604630) * Thanks Javier! * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [6 years, 11 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-11604847) * Thanks to you! * [dav80](https://wordpress.org/support/users/dav80/) * (@dav80) * [6 years, 5 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-12163666) * Hello, * I have peroblem with cronjob and auto import. Activate periodical import? CHECKED Path of file that are going to be imported: CONFIRMED Period: 1 MINUTE And then after letting sit for bit, I see: Log – Last actions of schedule task: No tasks done yet. * I have installed the WP control and i can see the other cron job of the wordress plugin and core work well, but i can see any cron job about the import plugin. Can i add it manually in the Wp control ? In this case what is the name of the hook ? * Thanks * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [6 years, 5 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-12164178) * [@dav80](https://wordpress.org/support/users/dav80/), * It should start the cron job and register it when you save the cron schedule. * Hook name is acui_cron. * [dav80](https://wordpress.org/support/users/dav80/) * (@dav80) * [6 years, 5 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-12164217) * Hello, * Thanks. So the problem is not here because the hook is already present. When i click on run now in Wp control, the csv is not imported ? * Any idea ? * Thanks * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [6 years, 5 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-12165308) * Which message appears in log? You have a debug log of the cron into cron tab. * [dav80](https://wordpress.org/support/users/dav80/) * (@dav80) * [6 years, 5 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-12165573) * I don’t see any debug log. Where can i find it ? * Thanks * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [6 years, 5 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-12166567) * At the end of the “Cron” tab. * If you have empty your log, you have a problem that don’t allow to save the log. * We could give you personal support if you need it. Contact us in [contacto@codection.com](https://wordpress.org/support/topic/cron-task-not-running/contacto@codection.com?output_format=md). Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Cron task not running’ is closed to new replies. * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png? rev=1174343) * [Import and export users and customers](https://wordpress.org/plugins/import-users-from-csv-with-meta/) * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv-with-meta/#faq) * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/) * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/unresolved/) * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/reviews/) ## Tags * [cron](https://wordpress.org/support/topic-tag/cron/) * 14 replies * 2 participants * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/) * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/cron-task-not-running/#post-12166567) * Status: resolved