Title: CRM
Last modified: August 19, 2016

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# CRM

 *  [Richard Brown](https://wordpress.org/support/users/cregy/)
 * (@cregy)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/crm/)
 * Hi All
 * I am shortly undertaking additional development on the plugin. What is happening
   now is integration of a contact us form with options to select such as new customer,
   brochure request, etc hard coded in.
 * There are several things I would like feedback on:
    1. Design – does anybody 
   have any ideas to make it look ‘nicer’ 2. Feature requests – we have had a request
   to include members into the crm so any contact with them can be recorded etc.
   Have you any other feature requests. 3. Integration into an ecommerce product.
   Is this something that is required please? I am tending towards Rich Pedley’s
   approach rather than Dan Milward’s. The main reason being is that it is probably
   easier to integrate with but I am contacting both developers to talk further.
   Any thoughts please?
 * Thanks
 * Rich

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/crm/#post-1266383)
 * Design:
    Keep forms as short as possible. Users hate completing forms online,
   so the simpler it is, the better your success rate is likely to be.
 * Ensure that form fields can be accessed without a mouse. Not everyone will have
   access to a mouse (think PDAs, cell phones etc). Use the label with the `for`
   attribute to explicitly associate each form control with a proper label (as opposed
   to styled plain text).
 * Allow for custom stylesheets. Both eShop and [Secure, Accessible Contact Form](http://green-beast.com/blog/?page_id=136)
   have this option. Makes life much easier when integrating the plugin’s output
   with an existing site.
 * Plenty of unique classes and ids for us designers, please. A unique id on the
   form itself would probably come in handy.
 *  Thread Starter [Richard Brown](https://wordpress.org/support/users/cregy/)
 * (@cregy)
 * [16 years, 5 months ago](https://wordpress.org/support/topic/crm/#post-1266560)
 * Hi
 * The form has been created and you can visit this post to download:
    [CRM Contact Form](http://www.cregy.co.uk/crm-plugin/)
 * The php and form are easily edited and can be changed as wish. No css was used
   to style the form – it comes unstyled.
 * If someone wishes to take hold of what is said above and then send it to me I’ll
   incorporate it in the release and credit the designer.
 * Thanks
 * Rich
 *  [angelodc](https://wordpress.org/support/users/angelodc/)
 * (@angelodc)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/crm/#post-1266583)
 * I tried to install the contact form plugin, but WordPress said it did not have
   a valid header.
 * —- Just realized I had to manual install because there was an add-contact folder
   within.
 * THANKS for making this.
 *  [angelodc](https://wordpress.org/support/users/angelodc/)
 * (@angelodc)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/crm/#post-1266584)
 * One more thing. . .
 * It looks like it’s installed ok – got the form to show on a post/page, however,
   when I go to set up the form, there is no “Contact Form” listed when I go to 
   admin “Settings” (stated in your readme file).
 * Anyone else have this issue?
 *  [guz843](https://wordpress.org/support/users/guz843/)
 * (@guz843)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/crm/#post-1266588)
 * how do we make the contact form work? what is the “shortcode”
 *  [ciaranm](https://wordpress.org/support/users/ciaranm/)
 * (@ciaranm)
 * [16 years, 1 month ago](https://wordpress.org/support/topic/crm/#post-1266592)
 * Hi There
 * Sorry I’m a bit late to this thread…
 * Was just browsing for CRM plugins and found yours…After having a brief play, 
   one feature I would like to see is a bulk import from CSV function.
 * Thanks!
 *  [stellar-strategies](https://wordpress.org/support/users/stellar-strategies/)
 * (@stellar-strategies)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/crm/#post-1266599)
 * just installed this plugin now – great!! Thanks!!
 * I complete agree with CiaranM – Please please please can we have an import option?
   even if just from Excel (CSV would be better).
 * Hope to hear from you soon! Thanks in advance!!
 *  [istarnet](https://wordpress.org/support/users/istarnet/)
 * (@istarnet)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/crm/#post-1266609)
 * You have built a simple CRM that is easy to edit for PHP coders. Congrats. Here
   are some suggestions:
 * 1) Extract all CSS into a separate file.
 * 2) Extract strings from PHP source.
 * 3) Move sales rankings into a db table and allow changes either through mysql
   administration or through an administrator config page.
 * 4) Use AJAX to update the address card rather than using javascript. Now you 
   are downloading every address but this makes the page very heavy for large lists
   of contacts.
 * 5) If you do #4, then also use AJAX to display notes for the active contact. 
   Now you have to click on the view/edit link that takes you to a new page.
 * 6) If you do NOT do #4, then at least remember the context for showing notes.
   That is, when you click on Return to Contact list, you ought to return to the
   tab that was active and the contact that was active. Now you always return to
   All forcing the user to click to return to the correct tab.
 * Good luck with your future work.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘CRM’ is closed to new replies.

## Tags

 * [Ecommerce](https://wordpress.org/support/topic-tag/ecommerce/)

 * 8 replies
 * 7 participants
 * Last reply from: [istarnet](https://wordpress.org/support/users/istarnet/)
 * Last activity: [15 years, 8 months ago](https://wordpress.org/support/topic/crm/#post-1266609)
 * Status: not a support question

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