• Resolved keana27

    (@keana27)


    I have installed this plugin in 3 different sites with 3 different hostings. Out of the 3 it only works in 1. The other 2 the CRM dashboard and the lead management page do not load and it hangs up the system. In one of the sites, it just doesnt show at all. In the other site it shows the loading icon on the lead management page but never loads. Can you please help me. This plugin is exactly what I need and would love to have it work.

    Thanks.

    Liz

    https://wordpress.org/plugins/upi-crm-universal-crm-solution/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Upi

    (@upi)

    Hi ,
    The loading issue is usually caused by plugins collisions
    Can you try to disable them one by one while checking the loading again and again?
    and let us know which one cause the issue?
    We’re also trying to figure out a way to disable all “other” plugins scripts on Upi pages… if anyone has an idea – please let us know…
    Thanks
    Uri

    Plugin Author Upi

    (@upi)

    we have released V2.1.1.1 – explicitly disabling all “other” collisions on Upi pages, hope it solves it.

    Thread Starter keana27

    (@keana27)

    When I updated to the new version, this is what I got:

    Warning: require_once(/home/content/p3pnexwpnas05_data02/28/2846828/html/wp-content/plugins/upi-crm-universal-crm-solution/classes/upicrm_webservice.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas05_data02/28/2846828/html/wp-content/plugins/upi-crm-universal-crm-solution/upicrm.php on line 86

    Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas05_data02/28/2846828/html/wp-content/plugins/upi-crm-universal-crm-solution/classes/upicrm_webservice.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3pnexwpnas05_data02/28/2846828/html/wp-content/plugins/upi-crm-universal-crm-solution/upicrm.php on line 86

    Please help as all of my data is going to that plugin.

    Thanks.

    Liz

    Hi, I am getting the same error on the same line as keana27

    Thread Starter keana27

    (@keana27)

    I had to go back to last nights backup to undo it. It completely crashed my entire system.

    Plugin Author Upi

    (@upi)

    Sorry about that.
    The svn commit missed a couple of files. Fixed it now and tested ok.

    Please confirm.
    Thanks
    Uri

    Requires a ‘Delete’ and new install, it works now. Awesome job, team!

    Plugin Author Upi

    (@upi)

    thanks for the update, and many more thanks for your feedback and support!
    Uri

    I know this topic is ancient but I figured this is a good spot to add a plugin conflict: Ajaxy Live Search

    Turned it off and it works like a charm.

    Plugin Author Upi

    (@upi)

    indeed… we’ll include this one on the coming release soon.

    thanks
    Uri

    I’ve installed the version 2.1.8.3.
    The C does not load. Howcan I fix the problem?

    I’ve installed the version 2.1.8.3.
    The Lead Management does not load. How can I fix the problem?

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘CRM and Lead Management Sections not loading’ is closed to new replies.