critical site error after adding product to compare

  • Resolved suchitra11

    (@suchitra11)


    1 year, 8 months ago

    I am using YITH Compare plugin, but when I click on compare products, the popup comes and shows critical site error. please check

    • This topic was modified 1 year, 8 months ago by Yui. Reason: redundant link removed

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support crodriguez1991

    (@crodriguez1991)

    1 year, 8 months ago

    Hello there,

    I hope you’re doing well 😀

    Seems there is a fatal error on your site.

    In order to know the problem, I suggest you to enable debug log

    https://wordpress.org/support/article/debugging-in-wordpress/

    In this way you can see the problem and I can try to help you to fix it.

    Could you please enable debug log, reproduce the problem and paste the error in your next reply?

    I’m looking forward your response.

    Have a good day.

    Thread Starter suchitra11

    (@suchitra11)

    1 year, 8 months ago

    Hello,

    This has been solved, I have enabled debug log and tried to fix the error. Its working now.

    Thanks!

    Plugin Support crodriguez1991

    (@crodriguez1991)

    1 year, 8 months ago

    Hello there,

    I hope you’re doing well 😀

    I’m glad you fixed the problem and now it’s working fine.

    I’m going to close this topic but if you have any other question or problem, don’t hesitate to open a new one.

    Also I invite you to leave a review of our plugin in the following link

    In this way you can evaluate your experience with us.

    Have a good day.

Viewing 3 replies - 1 through 3 (of 3 total)
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