Title: critical issue
Last modified: June 7, 2026

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# critical issue

 *  [cjthedaddy](https://wordpress.org/support/users/cjthedaddy/)
 * (@cjthedaddy)
 * [17 hours, 26 minutes ago](https://wordpress.org/support/topic/critical-issue-22/)
 * I came across a ‘critical issue’ on my site:
 * “Could not reach wordpress.org”
 * The site still works fine though, although I’m having difficulty backing up on
   updraft plus

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [bcworkz](https://wordpress.org/support/users/bcworkz/)
 * (@bcworkz)
 * [16 hours, 48 minutes ago](https://wordpress.org/support/topic/critical-issue-22/#post-18931442)
 * “Cannot reach WordPress” errors are usually temporary in nature. If the issue
   persists, some sort of security measures on your hosting end may be interfering.
   If you have any security plugins, try deactivating it to see if it resolves the
   issue. If so, contact the plugin developer for a more permanent fix. It could
   also be some kind of security measure implemented by your host, such as firewall
   or modSecurty. Contact your host for assistance in resolving such problems.
 * Updraft AFAIK doesn’t contact wordpress.org in order to do a backup. Backup issues
   also indicate security measures are interfering, assuming the connection to the
   backup resource was working previously.
 *  [techy223](https://wordpress.org/support/users/techy223/)
 * (@techy223)
 * [5 hours, 14 minutes ago](https://wordpress.org/support/topic/critical-issue-22/#post-18931724)
 * This usually happens due to a server or firewall issue blocking connection to
   wordpress.org. Try disabling security plugins temporarily, checking with your
   hosting provider, and ensuring no firewall rules are blocking outgoing requests.
   You can also try changing DNS settings and running a Site Health check in WordPress.
 *  Thread Starter [cjthedaddy](https://wordpress.org/support/users/cjthedaddy/)
 * (@cjthedaddy)
 * [2 hours, 47 minutes ago](https://wordpress.org/support/topic/critical-issue-22/#post-18931874)
 * Thanks, but I am not technical and am struggling with all this. I’ve never really
   managed my website (other than updating the content) and don’t know what it involves.
   Maybe I need to outsource that to someone who knows what they are doing. But 
   first I’d like to back it up myself – that’s not working on updraft plus – It
   just pauses indefinitely because of unspecified errors.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [cjthedaddy](https://wordpress.org/support/users/cjthedaddy/)
 * Last activity: [2 hours, 47 minutes ago](https://wordpress.org/support/topic/critical-issue-22/#post-18931874)
 * Status: not resolved

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