Support » Plugin: Advanced Order Export For WooCommerce » critical errors – but nothing in logs

  • I keep getting the message “There has been a critical error on this website.Learn more about debugging in WordPress.” when I try to export. I’ve turned on WP_DEBUG in the wp-config.php file, but no errors are being logged.

    For a brief moment the following message flashed: “If you see this message after page load, user interface won’t work correctly! There is a JS error. Probably, it’s a conflict with another plugin or active theme.” — it flashed so quickly I had to use a screen grabber to even read it.

    I’ve tried deactivating everything but WooCommerce & your plugin, and I’ve switched to the default Twenty Seventeen theme. And still, it errors.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author algol.plus

    (@algolplus)

    Hello

    Red flashing text is ok.

    Please, visit >WooCommerce>Status>Logs and review last “fatal-error-xxx” file.

    Thanks, Alex

    Thread Starter anphira

    (@anphira)

    Hi Alex, here’s the error:

    2021-03-08T04:30:34+00:00 CRITICAL Uncaught Error: Call to a member function to_Array() on array in /home/womenfor/stage.wos.org/wp-content/plugins/woo-order-export-lite/classes/formats/abstract-class-woe-formatter-plain-format.php:181
    Stack trace:
    #0 /home/womenfor/stage.wos.org/wp-content/plugins/woo-order-export-lite/classes/formats/class-woe-formatter-xls.php(109): WOE_Formatter_Plain_Format->make_header()
    #1 /home/womenfor/stage.wos.org/wp-content/plugins/woo-order-export-lite/classes/core/class-wc-order-export-engine.php(464): WOE_Formatter_Xls->start()
    #2 /home/womenfor/stage.wos.org/wp-content/plugins/woo-order-export-lite/classes/admin/tabs/ajax/trait-wc-order-export-admin-tab-abstract-ajax-export.php(59): WC_Order_Export_Engine::build_file(Array, 'start_estimate', 'file', 0, 0, '/tmp/orders9oqI...')
    #3 /home/womenfor/stage.wos.org/wp-content/plugins/woo-order-export-lite/classes/class-wc-order-export-admin.php(511): WC_Order_Export_Admin_Tab_Abstract->ajax_export_start( in /home/womenfor/stage.wos.org/wp-content/plugins/woo-order-export-lite/classes/formats/abstract-class-woe-formatter-plain-format.php on line 181

    And the status file: (I reactivated a few plugins so I could do some things with Beaver Builder on staging)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://stage.wos.org
    Site address (URL): https://stage.wos.org
    WC Version: 4.9.1
    REST API Version: ✔ 4.9.1
    WC Blocks Version: ✔ 4.0.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.8.3
    Log Directory Writable: ✔
    WP Version: 5.6.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.46 (cPanel) OpenSSL/1.1.1i mod_bwlimited/1.4 Phusion_Passenger/5.3.7
    PHP Version: 7.4.15
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 6000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.33-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.9.1
    WC Database Prefix: wp_
    Total Database Size: 264.25MB
    Database Data Size: 249.92MB
    Database Index Size: 14.33MB
    wp_woocommerce_sessions: Data: 0.19MB + Index: 0.01MB + Engine MyISAM
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    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.06MB + Index: 0.06MB + Engine MyISAM
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    wp_woocommerce_order_itemmeta: Data: 6.04MB + Index: 2.42MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
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    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_mw_wc_qbo_sync_paymentmethod_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mw_wc_qbo_sync_payment_id_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mw_wc_qbo_sync_product_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_mw_wc_qbo_sync_qbo_items: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
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    wp_rg_lead: Data: 0.40MB + Index: 0.04MB + Engine MyISAM
    wp_rg_lead_detail: Data: 1.08MB + Index: 1.04MB + Engine MyISAM
    wp_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_rg_lead_meta: Data: 0.14MB + Index: 0.03MB + Engine MyISAM
    wp_rg_lead_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_taxjar_record_queue: Data: 0.09MB + Index: 0.05MB + Engine MyISAM
    wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_terms: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wp_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    wp_usermeta: Data: 2.39MB + Index: 1.30MB + Engine MyISAM
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    wp_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.10MB + Index: 0.07MB + Engine MyISAM
    wp_wc_download_log: Data: 0.12MB + Index: 0.12MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.36MB + Index: 0.27MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.07MB + Index: 0.05MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfBlockedIPLog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wfBlocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfConfig: Data: 1.59MB + Index: 0.02MB + Engine MyISAM
    wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
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    wp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfStatus: Data: 0.12MB + Index: 0.05MB + Engine MyISAM
    wp_wfTrafficRates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_bundled_itemmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_woocommerce_bundled_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_table_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wprss_logs: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_indexable: Data: 0.79MB + Index: 0.21MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
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    wp_yoast_primary_term: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.10MB + Index: 0.03MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.12MB + Index: 0.12MB + Engine MyISAM
    wp_zerospam_blocked_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_zerospam_log: Data: 0.07MB + Index: 0.02MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 519
    class: 35
    custom_css: 1
    custom-css-js: 1
    customize_changeset: 3
    fl-builder-template: 6
    give_forms: 1
    give_payment: 11
    jetpack_migration: 2
    nav_menu_item: 42
    oembed_cache: 11
    page: 46
    payment_retry: 24
    post: 222
    product: 14
    product_variation: 12
    revision: 1069
    shop_coupon: 7
    shop_order: 1346
    shop_order_refund: 13
    shop_subscription: 31
    wc_membership_plan: 1
    wc_user_membership: 27
    wprss_feed: 1
    wprss_feed_item: 55
    wprss_feed_template: 1
    wpsl_stores: 119
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ❌Error messages should not be shown to visitors.
    
    ### Active Plugins (10) ###
    
    ManageWP - Worker: by GoDaddy – 4.9.8
    Beaver Builder Plugin (Agency Version): by The Beaver Builder Team – 2.4.2.1
    Ultimate Addons for Beaver Builder: by Brainstorm Force – 1.30.1
    PowerPack for Beaver Builder: by IdeaBox Creations – 2.14.1
    Classic Editor: by WordPress Contributors – 1.6
    Storefront Powerpack: by WooCommerce – 1.5.0
    Title Toggle for Storefront Theme: by Wooassist – 1.2.4
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.8
    WooCommerce: by Automattic – 4.9.1 (update to version 5.0.0 is available)
    WooCommerce: by Automattic – 4.9.1 (update to version 5.0.0 is available)
    
    ### Inactive Plugins (40) ###
    
    Analytics Cat Free: by Fatcat Apps – 1.0.9
    Antispam Bee: by pluginkollektiv – 2.9.3
    Captcha Bank Pro Edition: by Tech Banker – 4.1.34
    Conditionally display featured image on singular pages and posts: by Cyrill Bolliger – 2.7.0
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.0.3
    Duplicate Page: by mndpsingh287 – 4.3
    Gravity Forms: by Gravity Forms – 2.4.23
    Gravity Forms PayPal Standard Add-On: by Gravity Forms – 3.4
    Jetpack by WordPress.com: by Automattic – 9.4
    Mailchimp for WooCommerce: by Mailchimp – 2.5.0
    Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 1.7.3
    Page Links To: by Mark Jaquith – 3.3.5
    PayPal Donations: by Tips and Tricks HQ
    Johan Steen – 1.9.6
    
    PWS Custom Templates: by PWS DTS – 2.0
    PWS Pharmacy Customizer: by Mahdi Yazdani – 2.1.6 – Installed version not tested with active version of WooCommerce 4.0
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.9
    Simple Custom CSS and JS: by SilkyPress.com – 3.36
    Smush: by WPMU DEV – 3.8.3
    Social Icons Widget & Block by WPZOOM: by WPZOOM – 4.1.0
    TaxJar - Sales Tax Automation for WooCommerce: by TaxJar – 3.2.5
    Theme Customisations: by WooThemes – 1.0.0
    Top Bar: by WP Darko – 3.0.3
    WooCommerce Dynamic Pricing: by Lucas Stark – 3.1.2 (update to version 3.1.24 is available) – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce Intuit Payments Gateway: by SkyVerge – 2.9.0 (update to version 3.0.0 is available)
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.7.3
    WooCommerce Product Add-ons: by WooCommerce – 3.3.0 (update to version 3.4.1 is available)
    WooCommerce Product Bundles: by SomewhereWarm – 6.6.4 (update to version 6.7.7 is available)
    WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.17.0
    WooCommerce Shipping & Tax: by Automattic – 1.25.4 (update to version 1.25.8 is available)
    WooCommerce Sync for QuickBooks Online - by MyWorks Software: by MyWorks Software – 2.1
    WooCommerce Sync for QuickBooks Online - Compatibility Addon: by MyWorks Software – 1.4 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce Table Rate Shipping: by WooCommerce – 3.0.6 (update to version 3.0.30 is available) – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce UPS Shipping: by WooCommerce – 3.2.30 (update to version 3.2.31 is available)
    Wordfence Security: by Wordfence – 7.4.14
    WPMU DEV Dashboard: by WPMU DEV – 4.10.2
    WP Rocket: by WP Media – 3.8.5
    WP STAGING PRO: by WP-STAGING – 3.1.8
    WP Store Locator: by Tijmen Smit – 2.2.234
    WP Store Locator - CSV Manager: by Tijmen Smit – 1.2.0
    Yoast SEO: by Team Yoast – 15.9
    
    ### Dropin Plugins (4) ###
    
    advanced-cache.php: advanced-cache.php
    db.php: db.php
    maintenance.php: maintenance.php
    object-cache.php: object-cache.php
    
    ### Must Use Plugins (2) ###
    
    ManageWP - Worker Loader: by GoDaddy –
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #18 - /shop/
    Cart: #266 - /cart/
    Checkout: #267 - /checkout/
    My account: #268 - /my-account/
    Terms and conditions: #22 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Women for Sobriety Customized - Pharmacy
    Version: 2.0.14
    Author URL: https://woocommerce.com
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 3.5.0
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 2,377
    Oldest: 2021-02-05 15:04:37 +0000
    Newest: 2021-03-08 04:34:27 +0000
    
    Pending: 1
    Oldest: 2021-03-15 04:14:16 +0000
    Newest: 2021-03-15 04:14:16 +0000
    
    
    Plugin Author algol.plus

    (@algolplus)

    Hi

    Our plugin sent JSON to backend, but backend received damaged JSON.

    We had same problem in past.
    The client solved it with modifying server settings (as I understood),
    but he didn’t provide any details 🙁

    if you’re programmer — try to debug following line in file classes/class-wc-order-export-admin.php

    $json = json_decode( $_POST['json'], true );

    • This reply was modified 7 months, 3 weeks ago by algol.plus.
    Thread Starter anphira

    (@anphira)

    Ok, thanks.

    Plugin Author algol.plus

    (@algolplus)

    if you find the solution – please, update this topic!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘critical errors – but nothing in logs’ is closed to new replies.