Critical Error With Plugin Update

  • Resolved Cheryl

    (@tricheryltops)


    3 years, 1 month ago

    Hi,

    With the auto-update of the plugin last night, both websites that I use it on went down with a critical error and I was able to get them back up by disabling the plugin from FTP.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Handcraft Byte

    (@handcraftbyte)

    3 years, 1 month ago

    Hello @tricheryltops

    we are really sorry for such a severe degradation.

    The latest version 1.5.5 should fix the problem.

    We made mistake when releasing the previous version and we will implement measures to prevent such problems in the future.

    We hope that you can use the plugin again.

    All the best,
    Michał from Handcraft Byte

    Handcraft Byte

    (@handcraftbyte)

    3 years, 1 month ago

    Small correction the latest version fixing the problem is 1.5.7.

    Please let us know if everything is back to normal now.

    Thread Starter Cheryl

    (@tricheryltops)

    3 years, 1 month ago

    I updated the plugin, no more critical error. Thanks for the quick fix.
    Cheryl

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Critical Error With Plugin Update’ is closed to new replies.