Support » Plugin: ARI Stream Quiz - WordPress Quizzes Builder » “Critical error” with a plugin

  • Resolved aanii

    (@aanii)


    Hi, I have been using the plugin fo couple of days already but since yesterday I can’t copy or edit any of my quizzes. When I try to do so, I just get a message from my hsot saying that “There has been a critical error on your website.” Then I get an e-mail from website saying that this plugin is causeing a “fatal error”. Would you be able to help me with that? It looks ok from the outside, I just can’t edit or add any of the quiz content.

    WordPress version 5.6.1
    Current theme: Astra (version 3.0.2)
    Current plugin: ARI Stream Quiz (version 1.2.22)
    PHP version 7.4.15

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author arisoft

    (@arisoft)

    Hi

    We replied to your email, check it please. Check also PHP error log on your server (you can ask hosting support to help with it). This information can help to fix the problem.

    Thread Starter aanii

    (@aanii)

    Sorry, I haven’t seen it, your response went into spam. Let’s continue there, thank you

    Hi @aanii – are you using Yoast SEO?

    Plugin Author arisoft

    (@arisoft)

    Hi @aanii , update the plugin to the latest version please. It should help to resolve the problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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