critical error when replacing pdf file with media replace

vermilionink
(@vermilionink)

2 years, 6 months ago

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Enable Media Replace.

First, visit your website (https://rumcityfoods.com.au/) and check for any visible issues. Next, visit the page where the error was caught (https://rumcityfoods.com.au/wp-admin/upload.php?page=enable-media-replace%2Fenable-media-replace.php&action=media_replace&attachment_id=30548&_wpnonce=d6b7792ebd) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://rumcityfoods.com.au/wp-login.php?action=enter_recovery_mode&rm_token=yqVdrnND82HFF35fkVp283&rm_key=hRHjHwMLhA3hZSpv1BDHN7

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: divi Child Theme (version .1)
Current plugin: Enable Media Replace (version 3.6.0)
PHP version 7.4.22

Viewing 7 replies - 1 through 7 (of 7 total)

(@bluon)

I’m experiencing the same problem. Here’s the error I am getting. Looks like I am running the latest version of the plugin?

——————–

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: ***
Current plugin: Enable Media Replace (version 3.6.0)
PHP version 7.3.31

Error Details
=============
An error of type E_ERROR was caused in line 45 of the file /wp-content/plugins/enable-media-replace/classes/file.php. Error message: Uncaught Error: Call to undefined function EnableMediaReplace\mime_content_type() in /wp-content/plugins/enable-media-replace/classes/file.php:45
Stack trace:
#0 /wp-content/plugins/enable-media-replace/classes/replacer.php(65): EnableMediaReplace\emrFile->__construct(‘/home/legalrf5/…’)
#1 /wp-content/plugins/enable-media-replace/views/popup.php(38): EnableMediaReplace\Replacer->__construct(8228)
#2 /wp-content/plugins/enable-media-replace/classes/emr-plugin.php(154): require_once(‘/home/legalrf5/…’)
#3 /wp-includes/class-wp-hook.php(303): EnableMediaReplace\EnableMediaReplacePlugin->route(”)
#4 /wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array)
#5 /wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#6 /wp-admin/admin.php(259): do_action(‘media_page_enab…’)

bluon

(@bluon)

2 years, 6 months ago

I commented out lines 44-45 on enable-media-replace/classes/file.php and that seemed to work for now. I get a warning stating the mime types don’t match, but that at least lets me replace files for now.

Any idea why mime_content_type() wouldn’t work? Was it using this php function before, or was it recently changed?

bluon

(@bluon)

2 years, 6 months ago

Answering my own question here. I had to enable the php extension php73-php-fileinfo. Was able to do that in WHM by going to EasyApache 4 -> Currently Installed Packages -> PHP Extensions and select php73-php-fileinfo. Looks like it is working fine now.

Plugin Support

Gerard Blanco

(@sixaxis)

2 years, 6 months ago

Hi @bluon and @vermilionink,

Could you please go to Tools > Site Health > Info, click on “Copy site info to clipboard” and paste the site info here?

Thank you!

Thread Starter

vermilionink

(@vermilionink)

2 years, 6 months ago


### wp-core ###

version: 5.8.1
site_language: en_US
user_language: en_US
timezone: +10:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/cqsolarc/public_html/rumcityfoods.com.au
wordpress_size: 1.04 GB (1113370285 bytes)
uploads_path: /home/cqsolarc/public_html/rumcityfoods.com.au/wp-content/uploads
uploads_size: 2.04 GB (2192386441 bytes)
themes_path: /home/cqsolarc/public_html/rumcityfoods.com.au/wp-content/themes
themes_size: 44.94 MB (47127992 bytes)
plugins_path: /home/cqsolarc/public_html/rumcityfoods.com.au/wp-content/plugins
plugins_size: 94.11 MB (98680346 bytes)
database_size: 265.25 MB (278134784 bytes)
total_size: 3.47 GB (3729699848 bytes)

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: divi Child Theme (divi-child)
version: .1
author: vermillion ink
author_website: (undefined)
parent_theme: Divi (Divi)
theme_features: core-block-patterns, widgets-block-editor, custom-background, automatic-feed-links, post-thumbnails, menus, title-tag, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, editor-style, widgets
theme_path: /home/cqsolarc/public_html/rumcityfoods.com.au/wp-content/themes/divi-child
auto_update: Enabled

### wp-parent-theme ###

name: Divi (Divi)
version: 4.11.3
author: Elegant Themes
author_website: http://www.elegantthemes.com
theme_path: /home/cqsolarc/public_html/rumcityfoods.com.au/wp-content/themes/Divi
auto_update: Enabled

### wp-themes-inactive (4) ###

Rum City Child Theme: version: 1, author: Leanne Duckmanton, Auto-updates enabled
Twenty Nineteen: version: 2.1, author: the WordPress team, Auto-updates enabled
Twenty Twenty: version: 1.8, author: the WordPress team, Auto-updates enabled
Twenty Twenty-One: version: 1.4, author: the WordPress team, Auto-updates enabled

### wp-mu-plugins (1) ###

WP-SpamShield Anti-Malware & Functional Integrity Scanner: version: 1.9.21, author: Red Sand Media Group and Blackhawk Cybersecurity

### wp-plugins-active (18) ###

Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates enabled
Divi Icon Expansion Pack: version: 1.0.0, author: Divi Space | an Aspen Grove Studios Company, Auto-updates enabled
Easy Updates Manager: version: 9.0.10, author: Easy Updates Manager Team, Auto-updates enabled
Enable Media Replace: version: 3.6.0, author: ShortPixel, Auto-updates enabled
FooTable: version: 0.3.1, author: Brad Vincent, Auto-updates enabled
Gravity Divi - Gravity Forms Styler for Divi: version: 2.1.0, author: Divi Codex, Auto-updates enabled
Gravity Forms: version: 2.2.5, author: rocketgenius, Auto-updates enabled
Gravity Forms MailChimp Add-On: version: 4.2, author: rocketgenius, Auto-updates enabled
PDF Image Generator: version: 1.5.6, author: Mizuho Ogino, Auto-updates enabled
Postman SMTP: version: 1.7.2, author: Jason Hendriks, Auto-updates enabled
Really Simple SSL: version: 5.1.2, author: Really Simple Plugins, Auto-updates enabled
Redirection: version: 5.1.3, author: John Godley, Auto-updates enabled
Smush: version: 3.9.0, author: WPMU DEV, Auto-updates enabled
UpdraftPlus - Backup/Restore: version: 1.16.62, author: UpdraftPlus.Com, DavidAnderson, Auto-updates enabled
Wordfence Security: version: 7.5.5, author: Wordfence, Auto-updates enabled
WP-SpamShield: version: 1.9.21, author: Red Sand Media Group, Auto-updates enabled
WP Fastest Cache: version: 0.9.5, author: Emre Vona, Auto-updates enabled
Yoast SEO: version: 17.3, author: Team Yoast, Auto-updates enabled

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 32M
upload_max_filesize: 32M
max_effective_size: 32 MB
max_file_uploads: 20
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0-962.3.2.lve1.5.27.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.4.22 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 300
memory_limit: 512M
max_input_time: 120
upload_max_filesize: 32M
php_post_max_size: 32M
curl_version: 7.71.0 OpenSSL/1.1.1d
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.3.25-MariaDB-log-cll-lve
client_version: 10.3.30-MariaDB

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/cqsolarc/public_html/rumcityfoods.com.au/wp-content
WP_PLUGIN_DIR: /home/cqsolarc/public_html/rumcityfoods.com.au/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

alexshao

(@alexshao)

2 years, 6 months ago

Hi there,

I got the exactly same issue here, can you please help?

Thanks

Plugin Support

Gerard Blanco

(@sixaxis)

2 years, 6 months ago

Hi guys, we are already aware of this issue and we’ll try to release a fix as soon as possible.

In the meantime, feel free to

either roll back to a previous version
comment out lines 44-45 on enable-media-replace/classes/file.php

Thanks for your patience!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘critical error when replacing pdf file with media replace’ is closed to new replies.