Title: critical error when plugin active
Last modified: August 31, 2022

---

# critical error when plugin active

 *  Resolved [basakalh](https://wordpress.org/support/users/basakalh/)
 * (@basakalh)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-plugin-active/)
 * Hi! I receive a critical error on my site when your plugin is active and this
   just started today. i even updated the plugin and it seemed to work for a little
   bit but then gave the same error:
 * Parse error: syntax error, unexpected ‘const’ (T_CONST), expecting variable (
   T_VARIABLE) in /home/customer/www/vanatisanes.com/public_html/wp-content/plugins/
   customer-reviews-woocommerce/class-ivole.php on line 69
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-when-plugin-active%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-plugin-active/#post-15968686)
 * Thanks for trying our plugin!
 * The error is due to an old PHP version on your server. Please check WordPress
   requirements here and ask your hosting provider to update PHP version: [https://wordpress.org/about/requirements/](https://wordpress.org/about/requirements/)
 *  Thread Starter [basakalh](https://wordpress.org/support/users/basakalh/)
 * (@basakalh)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-plugin-active/#post-15968724)
 * Thank you for getting back to me. Our PHP version is 7.4.30. are you not supporting
   that anymore?
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-plugin-active/#post-15968785)
 * Please check the link that I shared above – 7.4 or above is the recommended version
   of PHP for WordPress. The error that you reported occurs only with PHP 7.0 or
   earlier. If you still get this error, it means that you are NOT running PHP 7.4.30.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘critical error when plugin active’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [cusrev](https://wordpress.org/support/users/cusrev/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-plugin-active/#post-15968785)
 * Status: resolved