Critical error when inserting Woocommerce product

  • Resolved danilomatos

    (@danilomatos)


    11 months, 2 weeks ago

    Critical error when inserting Woocommerce product, I did several online and localhost tests with different installations without and with only the woocommerce and webstories plugin. both stop in the console error log displayed in the image. both plugins have been tested on new and old installations and with updates and without, both persist with the same error.
    as this part is very vague in amp.dev I decided to use wordpress with woocoomerce and webstories to generate stories with products. but no solution could you help me? it must be a technical error in the plugin, since with the default stories it displays normally

    View post on imgur.com

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  • Plugin Support Luckyna San

    (@luckynasan)

    11 months, 2 weeks ago

    Hello @danilomatos , thank you for reaching out with your topic. We’ll be happy to help. I was not able to reproduce this issue on my end when adding a product into the story.

    1. Can you share your site & story URL so we can check your setup?
    2. If you could provide what information you can from your Site Health info privately through this form that would be great.
    3. Please confirm the product added to that specific story still exists in your shopping list inside the editor. Feel free to share a screen recording of your experience using a service such as Loom or Recordit then share the URL here.
    Plugin Support Luckyna San

    (@luckynasan)

    9 months, 3 weeks ago

    We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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