Title: Critical Error when Checking out
Last modified: May 4, 2018

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# Critical Error when Checking out

 *  Resolved [vasagsupply](https://wordpress.org/support/users/vasagsupply/)
 * (@vasagsupply)
 * [8 years ago](https://wordpress.org/support/topic/critical-error-when-checking-out-2/)
 * when i go to check out i receive a critical error. my username and passwords 
   are correct. need this fixed ASAP!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-when-checking-out-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [RexAK](https://wordpress.org/support/users/rexak/)
 * (@rexak)
 * [8 years ago](https://wordpress.org/support/topic/critical-error-when-checking-out-2/#post-10248583)
 * Sorry to hear about your issue.
 * To help troubleshoot, some details would help:
 * What version of the plugin are you using?
    What version of WordPress are you 
   using? What version of WooCommerce are you using? What theme? What is the exact
   critical error you are seeing? Are there any other WooCommerce plugin active?
   Have you tried disabling your theme and using the standard WP theme and only 
   the WooCommerce core and CardConnect plugin only? Have you enabled WP debug mode
   with logging? Does the critical error only happen on some pages, during checkout,
   or where/when?
 *  Plugin Author [RexAK](https://wordpress.org/support/users/rexak/)
 * (@rexak)
 * [8 years ago](https://wordpress.org/support/topic/critical-error-when-checking-out-2/#post-10254943)
 * Hi [@vasagsupply](https://wordpress.org/support/users/vasagsupply/),
 * Checking in with you. I’ve checked your link, tested checkout and am seeing nothing
   out of the ordinary. Were you able to resolve the error you saw?
 *  Plugin Author [RexAK](https://wordpress.org/support/users/rexak/)
 * (@rexak)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/critical-error-when-checking-out-2/#post-10375928)
 * Hi [@vasagsupply](https://wordpress.org/support/users/vasagsupply/),
 * Haven’t heard back from you, marking as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Critical Error when Checking out’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/cardconnect-payment-module.svg)
 * [CardPointe Payment Gateway for WooCommerce](https://wordpress.org/plugins/cardconnect-payment-module/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cardconnect-payment-module/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cardconnect-payment-module/)
 * [Active Topics](https://wordpress.org/support/plugin/cardconnect-payment-module/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cardconnect-payment-module/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cardconnect-payment-module/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [RexAK](https://wordpress.org/support/users/rexak/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/critical-error-when-checking-out-2/#post-10375928)
 * Status: resolved