Support » Fixing WordPress » Critical error on the website.

  • samruddhiz

    (@samruddhiz)


    Hi,
    I selected a lot of plugins at a time and clicked on the activate option and now I am getting this error- “There has been a critical error on your website. Please check your site admin email inbox for instructions” on my dashboard but I haven’t received any email. I’ve checked the spam folder as well. Can someone please guide me on how to resolve this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Suresh Shinde

    (@suresh-shinde)

    You can rename plugins directory (wp-content/plugins-back) to plugins-back by FTP or terminal. Now your WordPress installation is working without any plugin, after that you can create plugins directory in wp-content as before plugins. You can do one by one enable plugin to check faulty plugin (or you can upload plugins one by one by ftp to check).

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://wordpress.org/support/article/debugging-in-wordpress/

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

    Thread Starter samruddhiz

    (@samruddhiz)

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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