Support » Plugin: WooCommerce » Critical error on PHP 8.0
Critical error on PHP 8.0
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I have too critical error with Woocommerce, and only can search on internet but no help…
Full clean fresh install. Webserver is OpenLiteSpeed, php memory limit 2048 (own vps). Theme Twenty Twenty-two. First plugin to install: Woocommerce and:
There has been a critical error on this website. Please check your site admin email inbox for instructions.
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Hello @18tommyboy!
Thanks for reaching out!
I have too critical error with Woocommerce, and only can search on internet but no help…There has been a critical error on this website. Please check your site admin email inbox for instructions.
Could you please give us a little more insight into the issue?
Please check for any fatal errors under your page here: WooCommerce → Status → Logs and look for any recent Fatal Errors listed there.
Could you also please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
We will be waiting for your reply!
So, the first the logs:
`2022-06-25T18:36:12+00:00 CRITICAL Uncaught Error: Call to undefined function putenv() in /www/wwwroot/mysite.com/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images-request.php:37
Stack trace:
#0 /www/wwwroot/mysite.com/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php(49): WC_Regenerate_Images_Request->__construct()
#1 /www/wwwroot/mysite.com/wp-includes/class-wp-hook.php(307): WC_Regenerate_Images::init()
#2 /www/wwwroot/mysite.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#3 /www/wwwroot/mysite.com/wp-includes/plugin.php(476): WP_Hook->do_action()
#4 /www/wwwroot/mysite.com/wp-settings.php(598): do_action()
#5 /www/wwwroot/mysite.com/wp-config.php(96): require_once(‘…’)
#6 /www/wwwroot/mysite.com/wp-load.php(50): require_once(‘…’)
#7 /www/wwwroot/mysite.com/wp-blog-header.php(13): require_once(‘…’)
#8 /www/wwwroot/mysite.com/index.php(17): require(‘…’)
#9 {main}
thrown in /www/wwwroot/mysite.com/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images-request.php on line 372022-06-25T18:36:23+00:00 CRITICAL Uncaught Error: Call to undefined function putenv() in /www/wwwroot/mysite.com/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images-request.php:37
Stack trace:…..### WordPress Environment ### WordPress address (URL): https://mysite.com Site address (URL): https://mysite.com WC Version: 6.6.1 REST API Version: ✔ 6.6.1 WC Blocks Version: ✔ 7.6.2 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.30 PHP Post Max Size: 12 MB PHP Time Limit: 120 PHP Max Input Vars: 5000 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.12-MariaDB-log Max Upload Size: 12 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.6.1 WC Database Prefix: ewp_ Total Database Size: 3.40MB Database Data Size: 1.96MB Database Index Size: 1.44MB ewp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB ewp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB ewp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ewp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ewp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB ewp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB ewp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_options: Data: 1.03MB + Index: 0.03MB + Engine InnoDB ewp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB ewp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB ewp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB ewp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ewp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB ewp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB ewp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ewp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB ewp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ewp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ewp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 1 page: 7 post: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (4) ### Redis Object Cache: by Till Krüss – 2.0.26 WooCommerce: by Automattic – 6.6.1 WordPress Hosting Benchmark tool: by Anton Aleksandrov – 1.3.1 WP Performance Tester: by <a href="https://reviewsignal.com">Kevin Ohashi</a> – 2.0.0 ### Inactive Plugins (1) ### PHP/MySQL CPU performance statistics: by Mywebtonet.com / Webhosting.dk – 1.2.1 ### Dropin Plugins (1) ### object-cache.php: Redis Object Cache Drop-In ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ ### WC Pages ### Shop base: #9 - /index.php/shop/ Cart: #10 - /index.php/cart/ Checkout: #11 - /index.php/checkout/ My account: #12 - /index.php/my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Twenty Twenty-Two Version: 1.2 Author URL: https://wordpress.org/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page Disabled Features: minified-js settings Daily Cron: ✔ Next scheduled: 2022-06-27 18:36:03 +00:00 Options: ✔ Notes: 40 Onboarding: - ### Action Scheduler ### Complete: 3 Oldest: 2022-06-25 18:39:33 +0000 Newest: 2022-06-26 20:58:55 +0000 Pending: 1 Oldest: 2022-06-27 20:58:55 +0000 Newest: 2022-06-27 20:58:55 +0000 ### Status report information ### Generated at: 2022-06-26 21:04:06 +00:00
Hi @18tommyboy!
Thanks for sharing the fatal error logs and the system status report.
I believe this might have something to do with server configuration.
I found a recent report on the WooCommerce Github repository – https://github.com/woocommerce/woocommerce/issues/31942 which looks similar to your issue.
Could you try the workaround (creating
wp-content/mu-plugins/putenv.php
file) mentioned there?Let us know how that goes! 🙂
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This reply was modified 7 months ago by
Kaushik S. a11n.
Okay, when good understand I must put this:
<?php if ( ! function_exists( 'putenv' ) ) { /** * No-op placeholder for cases where putenv() is disabled via an .ini file. * * @param string $assignment */ function putenv( string $assignment ) {} }
because Woocommerce developers using this blacklisted function and this is not automated…?
And the question is, it’s safe to deactivate webshops this function?
Hi @18tommyboy
Yes, you need to create a file called “putenv.php” inside the
wp-content/mu-plugins/
folder, with the code you see there. You are technically not disabling anything as putenv() is already disabled. This code should just bypass the issue you are having. Have you reached out to your host yet, with this error?Cheers!
Like I say, I am the host. Deleted the disabled putenv and start working.
In future is safe this putenv disable with mu-plugins? For what is this for?Hi @18tommyboy.
In future is safe this putenv disable with mu-plugins? For what is this for?
Yes. In cases where putenv() is disabled in PHP.ini, it looks to see if putenv() does not exist, and if so to set it.
Cheers!
Okay, that works and tested.
Is any difference when mu-plugins folder use, versus I creating yet plugin and inserted this code near others (and work too).Is any difference on speed or anything?
Hi @18tommyboy
In terms of MU, it gets automatically installed across all sites within the installation. The difference between that and a plugin is that it won’t show up in the default plugins, and thus cannot be deleted (or else things will break again).
I suppose you can add it as a normal plugin, but by default, it will contain additional header information etc which also by default, will add some extra weight to your site which I don’t think is necessary.
I would personally just keep it where and how it is.
Cheers!
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This reply was modified 7 months ago by
Rynald0s.a11n.
Hello @18tommyboy!
Hope you found the suggestions above helpful!
I’m going to mark this as resolved now.
If you have any further questions, I recommend creating a new thread.
Thanks!
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This reply was modified 7 months ago by
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