Title: Critical Error on Export
Last modified: April 16, 2021

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# Critical Error on Export

 *  Resolved [blakemiller](https://wordpress.org/support/users/blakemiller/)
 * (@blakemiller)
 * [5 years ago](https://wordpress.org/support/topic/critical-error-on-export/)
 * Like many others, I am getting critical error on export function. I’ve tried 
   everything recommended:
    Reduce # of roles (event down to 2 administrators only)
   Adjusted on/off every setting Disabled all caching (WP Rocket, REDIS Object Caching,
   etc.)
 * I’m hosting on my own Digital Ocean VPS servers via Gridpane and are super “open”
   and powerful so there should not be any timeout or php limits being reached. (
   I regularly import up to 3,000 users using your Import tool without any issues)
 * I use your import function almost daily across 50+ sites. And most of these are
   running buddyboss/buddypress so have alot of custom fields.
 * This used to work months ago but it hasn’t in a long time. I’m finally coming
   here to see of a solution. There are many reports from others so have to think
   something fundamental is off with this function.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [5 years ago](https://wordpress.org/support/topic/critical-error-on-export/#post-14327258)
 * [@blakemiller](https://wordpress.org/support/users/blakemiller/),
 * The solution is that we need to redo all this part.
 * Currently, this is a process that run once, in the server. This makes this very
   heavy and long.
 * We have to change all this to create a divided process, step by step, using JS.
 * But this takes much time, and we have not finished it yet.
 * This is a free plugin, and also we use dozens of hours here, we need more, so
   thanks for being patient.
 * We are working on it, so it should not take much time to be ready.

Viewing 1 replies (of 1 total)

The topic ‘Critical Error on Export’ is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png?
   rev=1174343)
 * [Import and export users and customers](https://wordpress.org/plugins/import-users-from-csv-with-meta/)
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## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)
 * [export](https://wordpress.org/support/topic-tag/export/)

 * 1 reply
 * 2 participants
 * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/critical-error-on-export/#post-14327258)
 * Status: resolved