Title: critical error on customizing
Last modified: March 16, 2023

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# critical error on customizing

 *  Resolved [itoshkova](https://wordpress.org/support/users/itoshkova/)
 * (@itoshkova)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/critical-error-on-customizing/)
 * I have a clean install of the theme but when I try to edit I get the following
   error:
   “There has been a critical error on this website. Please check your site
   admin email inbox for instructions.”

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Kharis Sulistiyono](https://wordpress.org/support/users/kharisblank/)
 * (@kharisblank)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/critical-error-on-customizing/#post-16565219)
 * Hi [@itoshkova](https://wordpress.org/support/users/itoshkova/),
 * I am not sure that issue is related with particular theme (in this case, Botiga).
 * My guess improper host configuration could potentially cause that kind of issue.
   Please verify whether your host meets [these requirements](https://wordpress.org/about/requirements/)
   or not.
 *  Thread Starter [itoshkova](https://wordpress.org/support/users/itoshkova/)
 * (@itoshkova)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/critical-error-on-customizing/#post-16567507)
 * Hi [@kharisblank](https://wordpress.org/support/users/kharisblank/),
   You are 
   right. I updated php version and now is okay.
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘critical error on customizing’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/botiga/2.4.4/screenshot.png)
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## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)
 * [customize.php](https://wordpress.org/support/topic-tag/customize-php/)

 * 2 replies
 * 2 participants
 * Last reply from: [itoshkova](https://wordpress.org/support/users/itoshkova/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/critical-error-on-customizing/#post-16567507)
 * Status: resolved