Title: Critical Error Message
Last modified: October 11, 2022

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# Critical Error Message

 *  [phillyfan97](https://wordpress.org/support/users/phillyfan97/)
 * (@phillyfan97)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/critical-error-message-22/)
 * Am unable to get recovery link to log into website-we have events coming up and
   I need to update the site-this is costing us money.
    This is message I am getting
   when I try to log in:
 * There has been a critical error on this website. Please check your site admin
   email inbox for instructions.
 * Learn more about troubleshooting WordPress.
 * HELP!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-message-22%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/critical-error-message-22/#post-16090135)
 * The reason for the error message should be visible in the error log. You can 
   find it in your hosting area. If necessary, the support of your hosting can help
   you.
 * Alternatively, you could also enable debugging in WordPress. How to do this is
   described here: [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/)–
   also here the support of your hosting can help you if necessary to edit the file
   accordingly.
 * In both cases you should be able to see what the cause is in the logfile. Often
   it is a plugin. You can delete the directory of the guilty plugin via FTP. After
   that you should be able to access it again.
 * If you still need access to the backend, you can reset your password in one of
   the many ways described here – even without this recovery link: [https://wordpress.org/support/article/resetting-your-password/](https://wordpress.org/support/article/resetting-your-password/)
 *  Thread Starter [phillyfan97](https://wordpress.org/support/users/phillyfan97/)
 * (@phillyfan97)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/critical-error-message-22/#post-16090196)
 * I don’t need to reset my password to access the backend’. I just reset my password
   2 weeks ago.
    We have no support of our hosting so what I am supposed to do?
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/critical-error-message-22/#post-16090230)
 * Even if you don’t have support from your hosting, you still need to have access
   to your files there. Then you should also be able to check the log file. And 
   if that doesn’t help, as described in the link, you should be able to put WordPress
   into debug mode.
 * What irritates me now also: why do you need the recovery link to log in? I thought
   you can not get into the WP backend?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Critical Error Message’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [threadi](https://wordpress.org/support/users/threadi/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/critical-error-message-22/#post-16090230)
 * Status: not resolved

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