Title: Critical Error Logs
Last modified: July 30, 2026

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# Critical Error Logs

 *  Resolved [Cole](https://wordpress.org/support/users/coler7/)
 * (@coler7)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/critical-error-logs/)
 * When attempting to access TablePress from the WP dashboard, we get a critical
   error that prevents the plugin from loading.
   After some investigation, we found
   the following support thread, which appears to describe a similar issue: [https://wordpress.org/support/topic/critical-error-logs-related-to-tablepress-plugin/](https://wordpress.org/support/topic/critical-error-logs-related-to-tablepress-plugin/)
   We also came across the following guidance related to the Freemius SDK:“If you
   are using the licensing methods is_plan() or is_plan__premium_only() in your 
   integration with the WP SDK, then transition to the is_plan_or_trial() and is_plan_or_trial__premium_only()
   methods accordingly.”The errors we’re seeing indicate that Tablepress is attempting
   to call methods that are not available in our environment. For example:PHP Fatal
   error: Uncaught Error: Call to undefined method class@anonymous::pricing_url()…/
   wp-content/plugins/tablepress/classes/class-view.php:411PHP Fatal error: Uncaught
   Error: Call to undefined method class@anonymous::is_plan_or_trial__premium_only()…/
   wp-content/plugins/tablepress/views/view-edit.php:346As a temporary workaround,
   we manually modified classes/class-view.php and views/view-edit.php to bypass
   these function calls, which allows TablePress to load successfully. These changes
   are overwritten each time the plugin is updated, which has been requiring us 
   to reapply the changes after every update.One possibility we considered is that
   this may be related to the bundled Freemius SDK. TablePress 3.3.2 appears to 
   include Freemius 2.13.1, and because the fatal errors involve Freemius-related
   methods (pricing_url() and is_plan_or_trial__premium_only()), we’re wondering
   if there could be an issue with the SDK integration or initialization. We haven’t
   been able to confirm that’s the cause, but wanted to mention it in case it’s 
   helpful for troubleshooting.Would you be willing to help us determine whether
   this is a known issue or whether there’s another underlying cause? We’d be happy
   to provide any additional logs, environment details, or other information that
   would assist with diagnosing the problem.We are on 3.3.4 and this issue has affected
   us for quite a while. We have a multi site configuration in case that is helpful
   info.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-logs%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/critical-error-logs/#post-18979933)
 * Hi [@coler7](https://wordpress.org/support/users/coler7/),
 * Thanks for your post and sorry for the trouble!
 * The error messages that you post indicate that you are using a TablePress Premium
   version, right?
 * Can you therefore please get in touch via email, using the yellow “Send us an
   email” button at the bottom of [https://tablepress.org/pricing/](https://tablepress.org/pricing/)?
   Thanks!
 * (In the other thread that you found, the cause was an incomplete installation/
   update. I assume that you already verified that everything is in place on your
   site? The “following guidance related to the Freemius SDK” that you found doesn’t
   really make sense to me and doesn’t come into play here. However, the multisite
   installation could factor in, depending on how the loading of plugins is influenced(
   by customizations) through that.)
 * Best wishes,
   Tobias

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * Last activity: [2 weeks, 2 days ago](https://wordpress.org/support/topic/critical-error-logs/#post-18979933)
 * Status: resolved