critical error in Reding Settings

  • Resolved Stefan Pejcic

    (@stefanpejcic)


    4 years, 4 months ago

    I’ve just migrated a website to a different hosting provider and I have the following problem under Settings > Reading screen:

    There has been a critical error on your website. Please check your site admin email inbox for instructions.
    Learn more about debugging in WordPress.

    and with a debug on its telling me:

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 134217736 bytes) in /public_html/wp-includes/post.php on line 5047

    So I’ve contacted my hosting provider and they’ve increased the memory limit and I’ve done the following also:

    • Disabled all plugins
    • re-installed WordPress
    • Reverted to the default theme

    but I’m still experiencing this issue..

    Any help would be highly appreciated.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 4 months ago

    How far did they increase your memory limit to?

    You can see that at Tools > Site Health > Info > Server in your site’s Dashboard.

    Thread Starter Stefan Pejcic

    (@stefanpejcic)

    4 years, 4 months ago

    Hello James,
    PHP memory limit is set to 512M

    Im really stuck here, I cant find anything regarding this issue

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 4 months ago

    WP alone should need only 32M, so this doesn’t make much sense.

    Is that value also reported at Tools > Site Health > Info > Server in your site’s Dashboard?

    And, are you sure you tried with all plugins deactivated and the Twenty Twenty theme?

    Thread Starter Stefan Pejcic

    (@stefanpejcic)

    4 years, 4 months ago

    Yes, it’s the same value as in the Server info under Site Health…

    I did, I’ve disabled all plugins and switched to the default theme, still, this section is inaccessible and prints errors.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 4 months ago

    What version of PHP are you running?

    Thread Starter Stefan Pejcic

    (@stefanpejcic)

    4 years, 4 months ago

    7.3 but I’ve tried downgrading all the way to 5.6

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    4 years, 4 months ago

    Have you contacted your hosting provider about this?

    If WordPress itself, with no plugins and only the default theme, won’t run under 512 MB of memory, there’s a serious problem.

    • This reply was modified 4 years, 4 months ago by James Huff.
    Thread Starter Stefan Pejcic

    (@stefanpejcic)

    4 years, 4 months ago

    The error is gone, we’ll probably never know what was causing it in the first place..

    thank you for your time James.

Viewing 8 replies - 1 through 8 (of 8 total)
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