Hi everyone !
Today I need your help because my site is broken…
And.. Pardon my french ^^
This morning, I received this email :
Your site at https://www.spunky-crea.fr faced a critical failure when trying to update to the latest version of WordPress, 5.4.2.
This means that your site may be offline or broken. Don’t panic, it can be fixed.
Please check your site immediately. It may be that everything works. If he shows that you need to update, you should follow his advice:
If you run into problems or need assistance, the helpdesk support volunteers at wpfr.net should be able to help.
For security reasons, it is important to keep your site up to date. It also makes the web safer for you and your readers.
The WordPress team
Your site uses version 5.4.1. We have some data that describes the error your site encountered. Your host, support forum volunteers or a developer friend should be able to help you understand this information to help you:
Error code: copy_failed__copy_dir_retry
The file could not be copied.
wp-includes / images / w-logo-blue-white-bg.png
I tried to go on the link to fix the problem but nothing happen, except this message :
A critical error has occurred on your site. Please check the inbox of your site’s administration email for more information.
The same message appears when I want to access my wp-admin.
What should I do to get my site up and running again?
I am a beginner in web development so I apologize in advance if I don’t understand all the advice you will give me :$
Thanks in advance !
The page I need help with: [log in to see the link]
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