Critical error caused by Woocommerce Square

Resolved z8eldred
(@z8eldred)

7 months, 2 weeks ago

Woocommerce square recent update has caused critical errors on my website product pages. I have disabled the plugin to enable my website to function. Here is the fatal error log for woocommerce status page:2024-02-21T01:24:09+00:00 Critical Uncaught TypeError: Unsupported operand types: int * string in /home1/elnimco1/public_html/veloharmony/wp-content/plugins/woocommerce-square/includes/Gateway/Digital_Wallet.php:461 CONTEXT: {“error”:{“type”:1,”file”:”\/home1\/elnimco1\/public_html\/veloharmony\/wp-content\/plugins\/woocommerce-square\/includes\/Gateway\/Digital_Wallet.php”,”line”:461},”backtrace”:[“”,”#0 \/home1\/elnimco1\/public_html\/veloharmony\/wp-content\/plugins\/woocommerce-square\/includes\/Gateway\/Digital_Wallet.php(382): WooCommerce\\Square\\Gateway\\Digital_Wallet->get_product_payment_request(58987)”,”#1 \/home1\/elnimco1\/public_html\/veloharmony\/wp-content\/plugins\/woocommerce-square\/includes\/Gateway\/Digital_Wallet.php(132): WooCommerce\\Square\\Gateway\\Digital_Wallet->get_payment_request_for_context(‘product’)”,”#2 \/home1\/elnimco1\/public_html\/veloharmony\/wp-includes\/class-wp-hook.php(324): WooCommerce\\Square\\Gateway\\Digital_Wallet->init(Object(WP))”,”#3 \/home1\/elnimco1\/public_html\/veloharmony\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”,”#4 \/home1\/elnimco1\/public_html\/veloharmony\/wp-includes\/plugin.php(565): WP_Hook->do_action(Array)”,”#5 \/home1\/elnimco1\/public_html\/veloharmony\/wp-includes\/class-wp.php(830): do_action_ref_array(‘wp’, Array)”,”#6 \/home1\/elnimco1\/public_html\/veloharmony\/wp-includes\/functions.php(1336): WP->main(”)”,”#7 \/home1\/elnimco1\/public_html\/veloharmony\/wp-blog-header.php(16): wp()”,”#8 \/home1\/elnimco1\/public_html\/veloharmony\/index.php(17): require(‘\/home1\/elnimco1…’)”,”#9 {main}”,”thrown”]}

Viewing 6 replies - 1 through 6 (of 6 total)

(@anastas10s)

Hi there @z8eldred 👋

Thanks for reaching out about this. Let’s troubleshoot it together!

Woocommerce square recent update has caused critical errors on my website product pages. I have disabled the plugin to enable my website to function.

Please note, the latest version of Square (version 4.5.0) was released on January 31, 2024.

Just to be sure, has the site been updated to it right before this issue started appearing (February 21, per the log shared here), or otherwise?

Furthermore, what other plugin/theme/code has been updated alongside?

To get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here? Once you’ve done that, you can paste it here or into our https://quickforget.com/ service and send that secret link here.

Looking forward to hearing from you!

This reply was modified 7 months, 2 weeks ago by anastas10s. Reason: added date

Thread Starter

z8eldred

(@z8eldred)

7 months, 2 weeks ago

` WordPress Environment

WordPress address (URL): https://www.veloharmony.com
Site address (URL): https://www.veloharmony.com
WC Version: 8.6.1
REST API Version: ✔ 8.6.1
WC Blocks Version: ✔ 11.8.0-dev
Action Scheduler Version: ✔ 3.7.2
Log Directory Writable: ✔
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔ Server Environment

Server Info: Apache
PHP Version: 8.0.30
PHP Post Max Size: 516 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 8.6.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 8.6.1
WC Database Prefix: 049_
Total Database Size: 118.36MB
Database Data Size: 100.39MB
Database Index Size: 17.97MB
049_woocommerce_sessions: Data: 1.51MB + Index: 0.05MB + Engine MyISAM
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049_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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049_wysija_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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amn_exact-metrics: 1
amn_wpforms-lite: 5
attachment: 944
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custom_css: 2
customize_changeset: 2
czr_skope_opt: 1
elementor_library: 1
event: 1
forminator_forms: 1
give_forms: 1
give_payment: 1
hf_shop_subscription: 10
jetpack_migration: 2
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mailpoet_page: 1
nav_menu_item: 67
oembed_cache: 53
option-tree: 1
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revision: 145
sendpress_list: 1
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woo_discount: 5
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wp_easy_pay: 1
wp_global_styles: 1
wp_navigation: 1
wpcode: 2
wpforms: 7
wysijap: 1 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (44)

Query Monitor: by John Blackbourn – 3.15.0
Ad Inserter: by Igor Funa – 2.7.33
Code Snippets: by Code Snippets Pro – 3.6.2
Duplicate Page and Post: by Arjun Thakur – 2.9.3
Event Organiser: by Stephen Harris – 3.12.4
Export User Data: by Q Studio – 2.2.6
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5
Finale Lite - Sales Countdown Timer & Discount for WooCommerce: by XLPlugins – 2.17.0
Hide YouTube Related Videos: by SparkWeb Interactive
Inc. – 1.4.2

Hueman Addons: by Press Customizr – 2.3.3
WPCode Lite: by WPCode – 2.1.8
Jetpack: by Automattic – 13.1.3
Paid Member Subscriptions: by Cozmoslabs – 2.11.2
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Read More Without Refresh: by Eightweb Interactive – 3.3.3
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Rank Math SEO PRO: by Rank Math – 3.0.56
Rank Math SEO: by Rank Math – 1.0.213
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TM Replace Howdy: by David Wood – 1.4.2
Spectra: by Brainstorm Force – 2.12.3
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Widget CSS Classes: by Jory Hogeveen – 1.5.4.1
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Woo Product Dropdown Widget: by Razorfrog Web Design – 1.1.3
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Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.8.1
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WP Menu Cart: by WP Overnight – 2.14.2
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WooCommerce Shipping & Tax: by WooCommerce – 2.5.1
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Hustle: by WPMU DEV – 7.8.3
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WP Mail Logging: by WP Mail Logging Team – 1.12.0
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Smart Coupons For WooCommerce Coupons: by WebToffee – 1.6.1
YotuWP - YouTube Gallery: by – 1.3.13 Inactive Plugins (1)

WooCommerce Square: by WooCommerce – 4.5.0 Dropin Plugins (1)

object-cache.php: SQLite Object Cache (Drop-in) Must Use Plugins (1)

SSO: by Garth Mortensen
Mike Hansen – 0.4 Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: appointment (appointment)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: #1926 - /shop/
Cart: #1928 - /cart/
Checkout: #1930 - /checkout/
My account: ❌ Page ID is set
but the page does not exist

Terms and conditions: ❌ Page not set Theme

Name: Huemanchildtheme
Version: 3.3.18
Author URL: https://www.veloharmony.com
Child Theme: ✔
Parent Theme Name: Hueman
Parent Theme Version: 3.7.24
Parent Theme Author URL: https://presscustomizr.com
WooCommerce Support: ✔ Templates

Overrides: – WooCommerce PayPal Payments

Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: ✔
Used PayPal Checkout plugin: ✔
Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
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product-virtual-downloadable
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shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-pre-publish-modal
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2024-02-22 12:53:48 -06:00
Options: ✔
Notes: 203
Onboarding: completed Action Scheduler

Complete: 1,562
Oldest: 2024-01-23 21:16:47 -0600
Newest: 2024-02-21 10:24:06 -0600

Failed: 333
Oldest: 2018-08-18 06:23:24 -0500
Newest: 2024-01-05 05:03:41 -0600

Pending: 16
Oldest: 2024-02-21 11:43:42 -0600
Newest: 2024-03-10 19:48:00 -0500 Status report information

Generated at: 2024-02-21 11:04:05 -06:00
`

carolm29 (woo-hc)

(@carolm29)

7 months, 2 weeks ago

Hey, @z8eldred!

Thank you for the report.

Can you please run a conflict test to see if another plugin is interfering with this?

To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

— Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

— Also, you can consider using a plugin like Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it is helpful to disable plugins without affecting your current site visitors.

— It is important to consider as well a staging functionality in case you would not like to touch your production site (you can ask your host if they offer this service), or you can use WP Staging for quickly spinning up a new test site.

You can find more about this in this guide.

Please let us know about your findings.

Looking forward to your reply.

Have a wonderful day!

Thread Starter

z8eldred

(@z8eldred)

7 months, 1 week ago

Issue has been resolved with the latest update to your plugin today 2/28/2024.

Thread Starter

z8eldred

(@z8eldred)

7 months, 1 week ago

Please refrain from recommending Health Check & Troubleshooting which is well know for shutting down websites.

WP Staging has deceptive advertising and not worth any recommendation: They waste your time cloning your site and then requires you to pay for migration. Why would anyone clone a site and then not migrate it. Both of your recommendations are questionable, and especially since the issue was on your end which was resolved in the latest update of your plugin.

You should be more selective in your recommendations.

This reply was modified 7 months, 1 week ago by z8eldred.

anastas10s

(@anastas10s)

7 months, 1 week ago

👋 hey @z8eldred

Issue has been resolved with the latest update to your plugin today 2/28/2024.

That’s great to hear! Thanks for letting us know version 4.5.1 of the plugin resolved the issue.

Please refrain from recommending Health Check & Troubleshooting which is well know for shutting down websites.

Feel free to reach out to its support channel (linked here), about the issue with shutting down websites.

Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)

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