Critical error after upgrading to 4.13.1

  • Resolved axaak

    (@axaak)


    2 months, 2 weeks ago

    Hi,
    We upgraded from 4.10.1 to 4.13.1 and this took the site down with:
    PHP Fatal error: Uncaught Give\Framework\Exceptions\Primitives\InvalidArgumentException: The method __invoke does not exist on Give\Donations\Actions\RegisterDonationEntity in /home/user/example.com/htdocs/wp-content/plugins/give/src/Helpers/Hooks.php:27\nStack trace:\n#0 /home/user/example.com/htdocs/wp-content/plugins/give/src/Donations/ServiceProvider.php(157): Give\Helpers\Hooks::addAction()\n#1 /home/user/example.com/htdocs/wp-content/plugins/give/src/Donations/ServiceProvider.php(59): Give\Donations\ServiceProvider->registerDonationEntity()\n#2 /home/user/example.com/htdocs/wp-content/plugins/give/give.php(385): Give\Donations\ServiceProvider->boot()\n#3 /home/user/example.com/htdocs/wp-content/plugins/give/give.php(298): Give->loadServiceProviders()\n#4 /home/user/example.com/htdocs/wp-includes/class-wp-hook.php(324): Give->init()\n#5 /home/user/example.com/htdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()\n#6 /…'

    This didn’t happen on our staging site which suggests its data-related.
    I’ve downgraded to 4.10.1 so that the live site can continue working.
    Any help much appreciated.
    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ginger Coolidge

    (@gscoolidge)

    2 months, 2 weeks ago

    Hello @axaak ,

    Glad you reached out, happy to help! That error can mean a few different things as we’ve seen it during the update process of the core GiveWP plugin or add-ons.

    We would like to dig deeper to understand what is happening there.

    To do that, can you reach out to us via our contact form at https://givewp.com/contact-us/? Use the option that says I am responding to a request to contact you. Provide the link to this thread as context and we will happily help you.

    Also, it’s super important that when you create the ticket above, that you include your system information and any additional fatal errors receive if they are different than the one already shared.

    To do this, navigate to GiveWP > Tools > System Info (tab), click the button to Get System Report and copy/paste ALL of the text in your reply to us here.  This is a (silent) screen video showing you were to find this information in your WordPress admin: https://www.loom.com/share/28139090d53c4fb5a26ea11dd04d0227

    I’m marking it as resolved here, and when a fix is provided, I’ll update this post if it’s something that isn’t already mentioned or documented.

    We look forward to guiding you to a resolution here! 🙂

    Thread Starter axaak

    (@axaak)

    2 months, 2 weeks ago

    Thanks Ginger. I’ve submitted the requested info.

Viewing 2 replies - 1 through 2 (of 2 total)

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