• Resolved Greybox

    (@greybox)


    There has been a critical error on your website.

    I am getting this after trying to open the plugin after I updated from 1.3.30 to 1.3.32.
    Moved back to 1.3.30 – the error has gone.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    the same happen to one of my websites. The note only appears when clicking on the plugin. The backend is still there in general.

    @greybox : How did you move back to 1.3.30? Thanks!

    Regards, Harry

    PS: Just saw that there is a plugin WP Rollback, is that the way?

    • This reply was modified 3 years, 11 months ago by harryman7.
    Thread Starter Greybox

    (@greybox)

    If you have a previous Duplicator backup, open the ..archive.zip file, wp-content\plugins\ and copy wp-content\plugins\duplicator to your life web site wp-content\plugins\duplicator folder.

    I guess there is a conflict with one of my web site plugins. I will try disabling them one by one to see which one could cause the issue. You may want to do same thing before going back to 1.3.30 and post your results here.

    Hey @harryman7 @greybox,

    What versions of WordPress, PHP, and MySQL do you happen to be using?

    Thxs

    Hi Cory, it’s

    WP 5.4.1
    PHP 7.2
    MySQL 8

    Thx, regards,
    Harry

    Thread Starter Greybox

    (@greybox)

    WordPress 5.4.1
    PHP version 7.2.25
    MySQL5

    Thread Starter Greybox

    (@greybox)

    Disabled plugins one by one – did not help.

    Here is more info:

    MySQL Version 5.7.28
    ===============

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.4.1
    Current theme: Graphene Child (version 1.0)
    Current plugin: Duplicator (version 1.3.32)
    PHP version 7.2.25

    Error Details
    =============
    An error of type E_ERROR was caused in line 69 of the file /services/webpages/n/i/nifty….org/public/wordpress/wp-content/plugins/duplicator/classes/ui/class.ui.screen.base.php. Error message: Uncaught Error: Call to undefined function array_key_first() in /services/webpages/n/i/nifty….org/public/wordpress/wp-content/plugins/duplicator/classes/ui/class.ui.screen.base.php:69
    Stack trace:
    #0 /services/webpages/n/i/nifty….org/public/wordpress/wp-content/plugins/duplicator/classes/ui/class.ui.screen.base.php(47): DUP_UI_Screen::getCurrentColorScheme()
    #1 /services/webpages/n/i/nifty….org/public/wordpress/wp-includes/class-wp-hook.php(287): DUP_UI_Screen::getCustomCss(”)
    #2 /services/webpages/n/i/nifty….org/public/wordpress/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #3 /services/webpages/n/i/nifty….org/public/wordpress/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #4 /services/webpages/n/i/nifty….org/public/wordpress/wp-admin/admin-header.php(149): do_action(‘admin_head’)
    #5 /services/webpages/n/i/nifty….org/public/wordpress/wp-admin/admin.php(234): require_once(‘/services/webpa…’)
    #6 {main}
    thrown

    Hey @greybox

    If you want to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.

    Thanks~

    @greybox @harryman7

    We have a hotfix for this issue here:
    https://send.firefox.com/download/34be6845936b2f90/#PBGvN1zNMS3q5LcEgMTQJg

    Please uninstall your current version and upload this one. Please let us know if this resolves the issue and we will get a release patch for you.

    Thxs

    Thread Starter Greybox

    (@greybox)

    Works fine for me. Thank you for the quick fix!

    Excellent! Thxs for the update!

    Works again 🙂 Thank you!

    Regards
    Harry

    Thanks for the update!

Viewing 12 replies - 1 through 12 (of 12 total)
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