Critical error after update

  • Resolved joanlaura404

    (@joanlaura404)


    11 months ago

    There has been a critical error on this website.

    Error Details ============= An error of type E_ERROR was caused in line 326 of the file /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-content/plugins/advanced-ads/includes/abstracts/abstract-data.php. Error message: Uncaught Error: Call to undefined method Exception::getErrorCode() in /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-content/plugins/advanced-ads/includes/abstracts/abstract-data.php:326 Stack trace: #0 /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-content/plugins/advanced-ads/includes/admin/class-metabox-ad.php(269): AdvancedAds\Abstracts\Data->set_props() #1 /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-includes/class-wp-hook.php(326): AdvancedAds\Admin\Metabox_Ad->save() #2 /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #3 /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-includes/post.php(5049): do_action() #5 /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-includes/post.php(5162): wp_insert_post() #6 /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-admin/includes/post.php(453): wp_update_post() #7 /home/528584.cloudwaysapps.com/adpgyxxeae/public_html/wp-admin/post.php(227): edit_post() #8 {main} thrown

    When seeking help with this issue, you may be asked for some of the following information: WordPress version 6.7.2 Active theme: JNews – Child Theme (version 1.0.0) Current plugin: Advanced Ads (version 2.0.5) PHP version 8.2.27

    Got the error when trying to create a new ad, also got the error when trying to update the expiration time on an existing ad.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ahmeddr

    (@ahmeddr)

    11 months ago

    Hello @joanlaura404,

    Thank you for reaching out.

    I’m sorry to hear you’re experiencing this issue. I haven’t been able to replicate the problem on my end yet.

    Could you please provide a staging site where the issue occurs? This will help us diagnose and resolve the problem more quickly, so that we can release the the fix as soon as possible.

    Thank you again for your cooperation.

    Best regards,

    Thread Starter joanlaura404

    (@joanlaura404)

    11 months ago

    I submitted a ticket through your site with a staging site and login information to proceed.

    henningaa

    (@henningaa)

    10 months, 3 weeks ago

    Advanced Ads 2.0.5 resolved the issue.

    Thread Starter joanlaura404

    (@joanlaura404)

    10 months, 3 weeks ago

    I had 2.0.5 installed on the staging site and it is still the version installed and this issue is still occurring, I have rolled back to 2.0.4 on our live sites so we could have expiration dates again. We’re back to having different expiration times in the dashboard vs in the ad edit screen but at least no critical errors.

    Just checked the staging site again (that I provided in the ticket) I tried to add an expiration date and save and got the same critical error message as before:

    …..

    /wp-content/plugins/advanced-ads/includes/abstracts/abstract-data.php on line 326

Viewing 4 replies - 1 through 4 (of 4 total)

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