Title: Critical Error after Installing simple plugin
Last modified: January 6, 2021

---

# Critical Error after Installing simple plugin

 *  [vhadick](https://wordpress.org/support/users/vhadick/)
 * (@vhadick)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/critical-error-after-installing-simple-plugin/)
 * I installed the Monster plugin to be able to embed for Google Analytics tracking
   code. It immediately crashed our website, and despite immediately uninstalling
   the Monster plugin, our WordPress site is still not up and running again.
 * Message being received:
 * “There has been a critical error on your website.
 * Learn more about debugging in WordPress.”
 * The source code provides no indication of what’s causing the error. Please help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-after-installing-simple-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Tim](https://wordpress.org/support/users/tneville/)
 * (@tneville)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/critical-error-after-installing-simple-plugin/#post-13869871)
 * Hi [@vhadick](https://wordpress.org/support/users/vhadick/),
 * Have you checked your server error logs? Sometimes they will help.
 * Did you install it from the plugin browser in the admin dashboard, or via upload(
   either ZIP file or via FTP)?
 * Don’t forget to check your admin email too, as you site should email you further
   information. If you can’t see it in your inbox, check spam/junk too.
 * Kind Regards,
    Tim
 *  Thread Starter [vhadick](https://wordpress.org/support/users/vhadick/)
 * (@vhadick)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/critical-error-after-installing-simple-plugin/#post-13874079)
 * Hi Tim,
 * Thanks for your reply! To answer your questions:
 * I’m currently working to get access to our server portal, which is housed on 
   FatCow – so I will check the server error log as soon as I possibly can.
 * I installed the plugin from the browser within WP dashboard. I haven’t had issues
   installing plugins via this method on any other WP sites I manage – is there 
   a preferable method? And, if that was the issue, shouldn’t deactivating/uninstalling
   the plugin (which I immediately did yesterday afternoon) resolve this issue? 
   Or is it possible something else entirely is causing the critical error, and 
   it’s just coincidence that it happened the same day I installed the new plugin?
 * I’m asking for the admin emails to be forwarded to me too, as they go directly
   to our winery’s owner.
 * Any other suggestions I can do in the meantime would be great. I downloaded our
   latest website backup from Jan 3 in case reverting is the only solution.
 * Thanks,
    Vanessa
 *  Thread Starter [vhadick](https://wordpress.org/support/users/vhadick/)
 * (@vhadick)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/critical-error-after-installing-simple-plugin/#post-13874085)
 * Also, it’s tripping me out that you, the troubleshooting contact at Monster (
   the plugin), AND our winery owner are all named Tim. What are the chances? 😛
 *  [Tim](https://wordpress.org/support/users/tneville/)
 * (@tneville)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/critical-error-after-installing-simple-plugin/#post-13888583)
 * Hi [@vhadick](https://wordpress.org/support/users/vhadick/),
 * Haha! That is pretty confusing, as if dealing with errors wasn’t already tricky
   enough! 😀
 * Installing plugins via the WP Admin dashboard is absolutely fine – the FTP solution
   was only as a suggestion of something to try. As with many things, there’s no
   guarantee it’s the plugin – but it’s a good starting point.
 * Give us a shout if you need any further assistance. Hopefully you are a little
   closer on getting to the bottom of this!
 * Kind Regards,
    Tim

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Critical Error after Installing simple plugin’ is closed to new replies.

## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)
 * [website crash](https://wordpress.org/support/topic-tag/website-crash/)
 * [website down](https://wordpress.org/support/topic-tag/website-down/)

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 4 replies
 * 2 participants
 * Last reply from: [Tim](https://wordpress.org/support/users/tneville/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/critical-error-after-installing-simple-plugin/#post-13888583)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics