Support » Fixing WordPress » Critical error

  • I have 1 critical error when I check my WordPress website “Site Health”.

    Critical Error as follows…….

    “Background updates are not working as expected

    Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.

    Error A plugin has prevented updates by disabling wp_version_check().
    Passed No version control systems were detected.
    Passed Your installation of WordPress doesn’t require FTP credentials to perform updates.
    Passed All of your WordPress files are writable.”

    No matter what I do then this cannot be fixed.

    I have tried deactivating each and every plugin one by one and checking site health after each one only to find the issue persists.

    I have contact my hosting provider and they too cannot find the issue.

    I received an automated email which suggested one plugin in particular. I deleted plugin but again issue persists.

    Here is the excerpt from this automated WordPress email…..

    “Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, WPBruiser.”

    How do I fix this please? All help is greatly appreciated and thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    – If you have access to your Dashboard’s Plugins page, try deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If you don’t have access to your Dashboard’s Plugins page, try manually resetting your plugins (no Dashboard access required). Here is another tutorial: http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/ . If that resolves the issue, reactivate each one individually until you find the cause. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – If that does not help, try switching to the unedited default Theme (Twenty Twenty, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If you don’t have access to your Dashboard’s Appearance page, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. Alternately, you can remove other themes except the default theme (Twenty Twenty, etc.). That will force your site to use it.

    Thread Starter bevilleliam

    (@bevilleliam)

    Hi.

    Thank you for your reply but all of which you state I have done and issue persists.

    I contacted my hosting providers who also did all again and still issue persists.

    No matter what I have done, reverted to default theme and deactivated all plugins etc., then this critical issue persists

Viewing 2 replies - 1 through 2 (of 2 total)
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