Title: Critical Error
Last modified: January 25, 2025

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# Critical Error

 *  Resolved [gbrwp2017](https://wordpress.org/support/users/gbrwp2017/)
 * (@gbrwp2017)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/critical-error-765/)
 * Good morning Support,
 * I purchased your premium version years ago, haven’t used it for a long time. 
   But recently when I tried to it to import backup file, it gave me error message
 * There has been a critical error on this website. Please check your site admin
   email inbox for instructions. If you continue to have problems, please try the
   [support forums](https://wordpress.org/support/forums/).
 * Can you check what’s wrong with this plugin?
   Thank you

Viewing 1 replies (of 1 total)

 *  Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/)
 * (@yaniiliev)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/critical-error-765/#post-18270881)
 * Thank you for reaching out. Since you’re using a premium version of the plugin,
   our dedicated support team is best equipped to assist you with this issue. Please
   contact them directly at [https://servmask.com/contact-support](https://servmask.com/contact-support)
   and they’ll be happy to help you resolve this.

Viewing 1 replies (of 1 total)

The topic ‘Critical Error’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334)
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## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [Yani](https://wordpress.org/support/users/yaniiliev/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/critical-error-765/#post-18270881)
 * Status: resolved