Support » Plugin: Events Manager Pro - Mollie Payments » Critical error

  • Resolved argosmedia

    (@argosmedia)


    Hi Patrick,

    The Mollie settings page only shows the first 2 fields: “Gateway Title” and “Booking Form Information”, followed by the warning: “There has been a critical error on your website. Please check your site admin email inbox for instructions.”

    The email I receive from WP shows this error:

    An error of type E_ERROR was caused in line 98 of the file /var/www/vhosts/myhiddendomainname.com/httpdocs/v2/wp-content/plugins/stonehenge-em-mollie/vendor/mollie/mollie-api-php/src/Exceptions/ApiException.php. Error message: Uncaught Mollie\Api\Exceptions\ApiException: Error executing API call (401: Unauthorized Request): Missing authentication, or failed to authenticate. Documentation: https://docs.mollie.com/guides/authentication in /var/www/vhosts/myhiddendomainname.com/httpdocs/v2/wp-content/plugins/stonehenge-em-mollie/vendor/mollie/mollie-api-php/src/Exceptions/ApiException.php:98
    Stack trace:
    #0 /var/www/vhosts/myhiddendomainname.com/httpdocs/v2/wp-content/plugins/stonehenge-em-mollie/vendor/mollie/mollie-api-php/src/MollieApiClient.php(493): Mollie\Api\Exceptions\ApiException::createFromResponse(Object(GuzzleHttp\Psr7\Response))
    #1 /var/www/vhosts/myhiddendomainname.com/httpdocs/v2/wp-content/plugins/stonehenge-em-mollie/vendor/mollie/mollie-api-php/src/MollieApiClient.php(465): Mollie\Api\MollieApiClient->parseResponseBody(Object(GuzzleHttp\Psr7\Response))
    #2 /var/www/vhosts/myhiddendomainname.com/httpdocs/v2/wp-content/plugins/stonehenge-em-mollie/vendor/mollie/mollie-api-php/src/MollieApiClient.php(413): Mollie\Api\MollieA

    Disabling all other plugins but EM, EM Pro and the Mollie plugin doesn’t make a difference.

    Regards,
    Jurgen

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stonehenge Creations

    (@duisterdenhaag)

    Hi Jurgen,
    As the error states, Mollie can not authenticate your API key. It could be a typo.

    But, just to be sure, I have just released version 2.4.3 with several fallbacks to prevent such errors if no API has been entered yet.

    Please update the plugin when prompted, or download and install the latest version manually.

    Let me know if it indeed solves your problem, please.

    Well, there is no API key entered yet, because the fields and save button on the Mollie page are not visible. I’ll try the updated version!

    The new version doesn’t seem to help. Still the same problem. I’ll remove the plugin from the site, do a database clean up, clean cookies and reinstall. I’ll keep you informed.

    After performing the actions above all works fine now. Thanks for the superfast support!

    • This reply was modified 7 months, 3 weeks ago by argosmedia.
    Plugin Author Stonehenge Creations

    (@duisterdenhaag)

    My pleasure! 🙂
    Enjoy the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
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