Title: Critical Error
Last modified: October 27, 2022

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# Critical Error

 *  Resolved [sagamorenewsmedia](https://wordpress.org/support/users/sagamorenewsmedia/)
 * (@sagamorenewsmedia)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/critical-error-416/)
 * I work for a newspaper. We are trying to look at the online edition published
   to our website and the site reads saying there is a critical error:
    There has
   been a critical error on this website. Please check your site admin email inbox
   for instructions. That is what the error says but there was no email given. There
   are 3 people who have access to edit the website, 1 is on vacation, 1 is me, 
   and the other is the person that puts the newspapers online. They were able to
   upload them fine but now no one can see them. I am new to WordPress can you please
   help?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-416%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [sagamorenewsmedia](https://wordpress.org/support/users/sagamorenewsmedia/)
 * (@sagamorenewsmedia)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/critical-error-416/#post-16139794)
 * I uploaded this question over an hour ago and it is of very critical importance.
   Is there anyone there to be able to help. Please call my office at xxx
    -  This reply was modified 3 years, 6 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [3 years, 6 months ago](https://wordpress.org/support/topic/critical-error-416/#post-16140125)
 * Moderator note:
 * [@sagamorenewsmedia](https://wordpress.org/support/users/sagamorenewsmedia/) 
   There are no “operators standing by”. Please do not post your phone number here!
   No one who calls is legitimate. I have removed the number from your post, but
   in the 1.5 hours since you posted it, it’s been public and indexed by Google.
 * Why did you post your question in this plugin’s forum? Is it plugin related?
 *  Thread Starter [sagamorenewsmedia](https://wordpress.org/support/users/sagamorenewsmedia/)
 * (@sagamorenewsmedia)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/critical-error-416/#post-16140238)
 * From what I was reading it said that it could be a bad update that crashed it.
   I found where I would be able to open the website in safemode with all plugins
   disabled but when trying to connect it came up with the same error message as
   before?
 *  [Prosenjit Barman](https://wordpress.org/support/users/prosenjitbarman/)
 * (@prosenjitbarman)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/critical-error-416/#post-16144424)
 * Hello [@sagamorenewsmedia](https://wordpress.org/support/users/sagamorenewsmedia/),
   
   I hope you’re doing fine.
 * I understood that you’re having a Fatal Error on your site and am very sorry 
   for any inconvenience. Please be informed that MetForm is Fully tested with several
   use cases but we aren’t able to detect any Fatal Errors due to the MetForm plugin.
 * Since you have posted in the MetForm Support Forum, can you please reconfirm 
   again that the issue really belongs to the MetForm plugin? If it is, then requesting
   you to share the link to the Page where you have placed the MetForm plugin along
   with the System Information of your site. You’ll be able to find the System Info
   from **Tools > Site Health > Info** Tab.
 * If you are not comfortable sharing sensitive information publicly that is included
   in the System Information, then you can remove those and share the System Info.
   I will check everything properly and get back to you with an update ASAP!
 * Looking forward to your response.
 * Best Regards,
    Prosenjit

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Critical Error’ is closed to new replies.

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## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)

 * 4 replies
 * 3 participants
 * Last reply from: [Prosenjit Barman](https://wordpress.org/support/users/prosenjitbarman/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/critical-error-416/#post-16144424)
 * Status: resolved