Critical Error

  • Resolved helliwells

    (@helliwells)


    1 year, 7 months ago

    Hi there,

    We have a critical error

    2022/09/02 14:03:01 [error] 32#32: *20412 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to a member function format() on bool in /www/wp-content/plugins/wp-job-manager/wp-job-manager-template.php:768

    Not sure how to resolve

    thanks in advance

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • tripflex

    (@tripflex)

    1 year, 7 months ago

    Make sure you’re using PHP 5.5 or newer, otherwise DateTime is not available

    Thread Starter helliwells

    (@helliwells)

    1 year, 7 months ago

    Thanks, we are running PHP 7.4

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    1 year, 7 months ago

    Hi @helliwells,

    I suppose you still see the critical error, is that correct?

    Have you tried temporarily switching to a default theme to see if the issue is related to something coded in the Divi theme you’re using?

    Thread Starter helliwells

    (@helliwells)

    1 year, 7 months ago

    Hi Stef,

    Thanks, I’ll give that a shot…

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    1 year, 7 months ago

    Sure thing, @helliwells!

    Let us know how it goes 🙂

    Thread Starter helliwells

    (@helliwells)

    1 year, 7 months ago

    Hey Stef,

    So it looks like it’s not Divi, something between WP-Job Manager and FastCGI?

    Thanks

    Karl

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    1 year, 7 months ago

    Hello @helliwells,

    So it looks like it’s not Divi, something between WP-Job Manager and FastCGI?

    How did you discover it, by turning off FastCGI, perhaps? Do you have any error messages or PHP error logs you can share?

    Thread Starter helliwells

    (@helliwells)

    1 year, 7 months ago

    Hey Stef

    Just by disabling the theme, we can’t turn off FastCGI, the hosting is with Flywheel.

    are there any fixes we could try to that specific PHP line?

    Thanks for your time

    Karl

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    1 year, 7 months ago

    Hi Karl,

    Assisting with code is outside of the scope of the support that we can offer, per our support policy.

    Did you try to completely remove the WP Job Manager plugin and reinstall it? Does it give the same error on reinstalling the plugin?

Viewing 9 replies - 1 through 9 (of 9 total)
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