Title: Critical Error
Last modified: July 21, 2022

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# Critical Error

 *  [Celina Simen](https://wordpress.org/support/users/randomlychili/)
 * (@randomlychili)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-369/)
 * Often times, my mother’s WordPress site gives an error message that says there
   is a “critical mistake”. My mother is unsure whether she ever received an e-mail
   about this and deleted it, or never actually received an e-mail with more information.
   I unfortunately don’t know where the error is, but clients of hers have a hard
   time accessing the website, which in turn could be bad for business.
 * How do I figure out the error? Or, how could I gain access to this e-mail that
   might have more information?
 * I hope that this makes sense!
 * Best,
 * Chili
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-369%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-369/#post-15847776)
 * Errors like this are logged. Check the error log on your server. If you can’t
   find the log, please contact your host.
 * Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/
   debug.log to see if anything gets logged there. [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/)
 * You can also try this: Please attempt to disable all plugins, and use one of 
   the default (Twenty*) themes. If the problem goes away, enable them one by one
   to identify the source of your troubles.
 * If you cannot access wp-admin, there are other ways to deactivate plugins:  [https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-369/#post-15847786)
 * The reason for this errors can be seen in the error log in your hosting. You 
   can also contact the support of your hoster to get access to it.
 * Alternatively, you can activate the debug mode in WordPress yourself as described
   here: [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Critical Error’ is closed to new replies.

## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [threadi](https://wordpress.org/support/users/threadi/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-369/#post-15847786)
 * Status: not resolved

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