Title: Critical Error Last modified: April 1, 2022 --- # Critical Error * Resolved [kayarcreative](https://wordpress.org/support/users/kayarcreative/) * (@kayarcreative) * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-322/) * We’ve received this error from WordPress relating to the CleanTalk plugin. We always kept everything up to date and not sure why we are now seeing this issue. * The email we received says: ### Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. * In this case, WordPress caught an error with one of your plugins, Security by CleanTalk. ### * We have also experienced intermittent login issues when the critical issue presents itself. Is this a PHP issue, possible server disk space issue, or something wrong with our integration suddenly? * Thanks in advance. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-322%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/) * (@sergecleantalk) * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-322/#post-15519424) * Hello, * Please send us more details about the errors. What errors do you receive? What errors about the CleanTalk plugin are in your PHP logs? * Thread Starter [kayarcreative](https://wordpress.org/support/users/kayarcreative/) * (@kayarcreative) * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-322/#post-15519927) * We are using PHP v 7.3. The consistent error log shows this recurring error: * [02-Apr-2022 01:31:54 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 2455584 bytes) in /home/kopf/public_html/new2021/ wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWP/Scanner/ Heuristic/Tokens.php on line 286 * Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/) * (@sergecleantalk) * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-322/#post-15520031) * What is your PHP memory size? Did you try to increase it? You can ask your hosting support about this. * Thread Starter [kayarcreative](https://wordpress.org/support/users/kayarcreative/) * (@kayarcreative) * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-322/#post-15520811) * Hi – thanks for the reply. I’m investigating with the host company and will get back to you asap. * Thread Starter [kayarcreative](https://wordpress.org/support/users/kayarcreative/) * (@kayarcreative) * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-322/#post-15524519) * I’ve just heard word back from the hosting compange with: “Request was for 134MB and PHP is set to 128 in the server for the memory limit. I have gone ahead and increased this to 192MB for you. Does that fix your error?” * We’ll keep an eye on the error log, but should this now fix this issue? * Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/) * (@alexandergull) * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-322/#post-15524793) * We will inspect this. We will let you know about the result ASAP. * Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/) * (@alexandergull) * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-322/#post-15527027) * We are going to improve memory utilization during the scan process in the next stable release 2.84, the estimated date is Apr 11. * Please, wait. * Plugin Support [katereji](https://wordpress.org/support/users/katereji/) * (@katereji) * [4 years ago](https://wordpress.org/support/topic/critical-error-322/#post-15602819) * Hello [@kayarcreative](https://wordpress.org/support/users/kayarcreative/) We’ve fixed the issue. Please update the plugin to the 2.85 version using this guide: [https://cleantalk.org/help/update-wordpress-security](https://cleantalk.org/help/update-wordpress-security), do the update manually. Please let us know if you face any issues. * Plugin Support [katereji](https://wordpress.org/support/users/katereji/) * (@katereji) * [4 years ago](https://wordpress.org/support/topic/critical-error-322/#post-15616162) * Hello [@kayarcreative](https://wordpress.org/support/users/kayarcreative/). We haven’t heard back from you in a while, so I’m going to mark this thread as“ resolved”. If you have any further questions, you can start a new thread or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open). Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Critical Error’ is closed to new replies. * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702) * [Anti Spam for Contact Forms, Comments & Online Stores - CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/) * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq) * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/) * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/) ## Tags * [critical error](https://wordpress.org/support/topic-tag/critical-error/) * 9 replies * 4 participants * Last reply from: [katereji](https://wordpress.org/support/users/katereji/) * Last activity: [4 years ago](https://wordpress.org/support/topic/critical-error-322/#post-15616162) * Status: resolved