Support » Plugin: Route ‑ Shipping Protection » Critical Error

  • Resolved sgucci1

    (@sgucci1)


    This shows up in my error log everyday.

    2019-12-10T02:31:18+00:00 CRITICAL Uncaught Error: Cannot use object of type WP_Error as array in /home/its420somewhere/public_html/wp-content/plugins/routeapp/includes/class-routeapp-api-client.php:216
    Stack trace:
    #0 /home/its420somewhere/public_html/wp-content/plugins/routeapp/public/class-routeapp-public.php(503): Routeapp_API_Client->get_merchant()
    #1 /home/its420somewhere/public_html/wp-content/plugins/routeapp/public/class-routeapp-public.php(100): Routeapp_Public->routeapp_route_plus_enabled()
    #2 /home/its420somewhere/public_html/wp-includes/class-wp-hook.php(288): Routeapp_Public->enqueue_scripts(”)
    #3 /home/its420somewhere/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #4 /home/its420somewhere/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #5 /home/its420somewhere/public_html/wp-includes/script-loader.php(2667): do_action(‘wp_enqueue_scri…’)
    #6 /home/its420somewhere/public_html/wp-includes/class-wp-hook.php(288): wp_enqueue_scripts(”)
    #7 /home/its420somewhere/public_html/wp in /home/its420somewhere/public_html/wp-content/plugins/routeapp/includes/class-routeapp-api-client.php on line 216

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • We are having same issue, but I created a new support post since ours is a fatal error. Did you resolve yours? It seems that the plugin developer does not provide support via the WordPress forums.

    https://wordpress.org/support/topic/fatal-error-3374/

    I am thinking I will contact via their website: https://route.com/

    Thread Starter sgucci1

    (@sgucci1)

    No, the problem has not been resolved and I contacted the developer and they said they would look into it. That was over a week ago and I have heard nothing. Their tech support seems to be lacking.

    Plugin Author Route

    (@routedev)

    Hello @sgucci1

    We just replied to @askwpgirl about this issue on the other topic. For some reason, we didn’t receive the email notification about this thread.

    This issue has been fixed in our latest release, 1.0.19. Please let us know if you’re still seeing this error.

    If you have any questions, please don’t hesitate to contact us at product@route.com

    Thank you,

    Route Team

Viewing 3 replies - 1 through 3 (of 3 total)
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