Title: Critical Error
Last modified: December 21, 2021

---

# Critical Error

 *  [finrud](https://wordpress.org/support/users/finrud/)
 * (@finrud)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/critical-error-275/)
 * When I go to my website, there is a blank screen. It says “There has been a critical
   error on this website.” Please help. It is a Christmas site, so I’m pretty bummed.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-275%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/critical-error-275/#post-15185863)
 * Try [manually resetting your plugins](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and rename the directory of your currently active theme. This will force the 
   default theme to activate and hopefully rule-out a theme-specific issue (theme
   functions can interfere like plugins).
 *  Thread Starter [finrud](https://wordpress.org/support/users/finrud/)
 * (@finrud)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/critical-error-275/#post-15186079)
 * Thanks [@macmanx](https://wordpress.org/support/users/macmanx/). I had read those
   instructions on the forum but couldn’t figure out how to follow them. I’m old
   🙂 and non-technical and ready to let my website go. This was to be my last Christmas
   season. I contacted my host. They said they’d work on it, so we’ll see.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Critical Error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [finrud](https://wordpress.org/support/users/finrud/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/critical-error-275/#post-15186079)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics