Title: Critical error
Last modified: January 15, 2021

---

# Critical error

 *  [artistword](https://wordpress.org/support/users/artistword/)
 * (@artistword)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/critical-error-142/)
 * Hello, there was an error on my website that references:
 * “A critical error has occurred on this site. Please request the site administration
   email for instructions.
    Learn more about debugging on WordPress. ”
 * The problem is, I didn’t receive any email.
    How should I proceed?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-142%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Tyler](https://wordpress.org/support/users/tylerthedude/)
 * (@tylerthedude)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/critical-error-142/#post-13912578)
 * Hi there,
 * WordPress will send any critical errors to the administration email address located
   under Wp-Admin -> Settings -> General -> General Settings. You may want to ensure
   that email is the one you’re using. If you are using that email, then you may
   want to check your spam box.
 * In order to debug the error, I’d recommend turning on a few debugging constants
   in your site’s wp-config.php file.
 * Please paste the following code into your site’s wp-config.php file:
 *     ```
       define( 'WP_DEBUG_LOG', true );
       define( 'WP_DEBUG_DISPLAY', false );
       ```
   
 * If the code is already being used, then make sure the value after the commas 
   are matched up to the code above.
 * Once the code is added, you’ll just want to save the wp-config.php file. Visit
   your site once again, and this time it should log the errors to the debug.log
   file located in the wp-content directory.
 * To find this file, you’ll want to open up your cPanel or FTP client and navigate
   to the wp-content directory. Download the debug.log file and attach this log 
   in your next response.
 * Having this log file will allow us to see what errors are being generated by 
   WordPress, so we can further troubleshoot the issue.
 * Best regards,
    Tyler
    -  This reply was modified 5 years, 3 months ago by [Tyler](https://wordpress.org/support/users/tylerthedude/).
      Reason: Fixed code indentation on line 2

Viewing 1 replies (of 1 total)

The topic ‘Critical error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Tyler](https://wordpress.org/support/users/tylerthedude/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/critical-error-142/#post-13912578)
 * Status: not resolved

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