Title: Critical Error
Last modified: September 25, 2020

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# Critical Error

 *  [abbytws](https://wordpress.org/support/users/abbytws/)
 * (@abbytws)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/critical-error-118/)
 * I updated some plugins on my site and now I’m getting the “your site has a critical
   error” message. I made a backup of my site with Updraft Plus but I can’t get 
   into any of my settings. I also don’t have access to my hosting site. How do 
   i fix this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-118%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [abbytws](https://wordpress.org/support/users/abbytws/)
 * (@abbytws)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/critical-error-118/#post-13455791)
 * I manage this account for a client. I’m pretty sure it’s hosted through GoDaddy,
   but he doesn’t have the login info
 *  Moderator [Yui](https://wordpress.org/support/users/fierevere/)
 * (@fierevere)
 * 永子
 * [5 years, 7 months ago](https://wordpress.org/support/topic/critical-error-118/#post-13455793)
 * > I also don’t have access to my hosting site
 * This can be bad, you shall have SSH/FTP/ Host Control panel filemanager access
   
   to check error.log (if you have not received error message per email, and you
   need to access your site files, to fix error.
 * Try to contact your webhosting to get access details.
    (or your client)
    -  This reply was modified 5 years, 7 months ago by [Yui](https://wordpress.org/support/users/fierevere/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Critical Error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [Yui](https://wordpress.org/support/users/fierevere/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/critical-error-118/#post-13455793)
 * Status: not resolved

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