Hi @bling007,
I couldn’t reproduce the problem on our demo site.
This seems to be an incompatibility with the theme or other plugins you may have installed.
Please follow these instructions to test for plugin conflicts:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Or, Could you provide the steps to reproduce this problem on our demo site?
https://demos.fluidcheckout.com/multi-step/cart/?add-to-cart=14&quantity=2
Best,
Diego
True, indeed the bug is not present on your setup.
My issue is:
After clicking the place order button, there is a mask that covers the whole page.
In our case, the mask disappears after 3 seconds – which allows the user to click the button again.
Please suggest something.
Hi @bling007,
There is not much we can suggest as we don’t know enough about your setup.
This looks like something a theme would change, not plugins. However, you may want to check for plugin compatibility issues by following the steps in the article below:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
I’m closing this issue for now.
Best,
Diego
It is not Theme related as I have checked on staging server with the theme. The theme in use is Flatsome, which is compatible.
The issue is with the checkout141.min.js file.
I have modified it to disable Place Order button after a click and issue is resolved.
Provide email address for me to mail the updated version. Consider applying it with the next update.
Hi @bling007,
> I have modified it to disable Place Order button after a click and issue is resolved.
That indeed seems to be the most appropriate way to fix it.
Please contact us through our support channel at the link below, you will be able to attach the file:
https://support.fluidcheckout.com/portal/en/newticket
Thanks for taking the time to check and reply with the proposed solution 🙂
Best,
Diego
Hi @bling007,
This issue has been fixed and will be available with version 1.4.2 to be released in January.
Best,
Diego
